Holiday Food Assistant — Fast-Paced Customer Specialist

Marks & Spencer Plc; Stirling; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service, recommending products, and helping customers quickly find what they need. You’ll work in a fast-paced environment, using Sparks and in-store devices to enhance the shopping experience.

The role requires flexibility, teamwork, and a hands-on attitude. You’ll support various store areas, adapt to changing demands, and contribute to busy shifts during peak periods.

Qualifications

• Experience in delivering high-quality customer service.
• Ability to work efficiently under pressure in a busy retail environment.
• Willingness to learn product knowledge and assist customers.

Responsibilities

• Assist customers with queries and product recommendations.
• Provide five-star service and quick, accurate checkout support.
• Maintain shelves and help across store areas as needed.
• Utilise Sparks and in-store devices to enhance the customer experience.

Skills

Customer Service

Teamwork

Adaptability

Digital Tools

Tools

Sparks app

In-store devices

Job description

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service, recommending products, and helping customers quickly find what they need. You’ll work in a fast-paced environment, using Sparks and in-store devices to enhance the shopping experience.

The role requires flexibility, teamwork, and a hands-on attitude. You’ll support various store areas, adapt to changing demands, and contribute to busy shifts during peak periods.