Holiday Fashion Retail Associate

Marks & Spencer Group; St Helens; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer in the UK is seeking a Customer Assistant in Fashion, Home & Beauty. You’ll play a vital frontline role delivering style advice and five-star service in a fast-paced retail environment.

The role emphasizes being digitally confident, using Sparks App and in-store devices to enhance the customer experience, drive sales, and support the store’s transformation. Working pattern includes weekend shifts with occasional full-time hours during peak weeks in December.

Qualifications

• Experience in retail or customer-facing roles preferred.
• Confident in using digital tools and devices.
• Excellent communication and interpersonal skills.
• Ability to work as part of a fast-paced team.

Responsibilities

• Provide fashion, home, and beauty advice and recommendations.
• Deliver high-quality customer service and assist with purchases.
• Assist in store operations to maintain standards during shifts.
• Demonstrate flexibility to cover weekend and peak hours.

Skills

Customer service

Flexibility

Teamwork

Digital literacy

Sales drive

Tools

Sparks App

Job description

Marks & Spencer in the UK is seeking a Customer Assistant in Fashion, Home & Beauty. You’ll play a vital frontline role delivering style advice and five-star service in a fast-paced retail environment.

The role emphasizes being digitally confident, using Sparks App and in-store devices to enhance the customer experience, drive sales, and support the store’s transformation. Working pattern includes weekend shifts with occasional full-time hours during peak weeks in December.