Christmas Fashion Frontline: Customer Assistant & Style Pro

Marks and Spencer; King's Lynn; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer is hiring a Customer Assistant for our Fashion, Home & Beauty section to deliver style advice and five-star service on the shop floor. This role is a frontline position in a fast-paced, ever-changing retail environment, demanding energy and a customer-first attitude.

You’ll drive sales, assist customers in discovering on-trend products, and use Sparks App and in-store devices to enhance the shopping experience. Flexibility with hours is required as we ramp up for peak periods.

Qualifications

• Customer-focused retail experience preferred.
• Able to work in a fast-paced environment.
• Comfort with using digital tools like the Sparks App.

Responsibilities

• Deliver five-star service and fashion advice to customers.
• Drive sales and help customers discover on-trend products.
• Adapt to changing demands and work collaboratively with store teams.

Skills

Customer service

Retail experience

Digital tools

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is hiring a Customer Assistant for our Fashion, Home & Beauty section to deliver style advice and five-star service on the shop floor. This role is a frontline position in a fast-paced, ever-changing retail environment, demanding energy and a customer-first attitude.

You’ll drive sales, assist customers in discovering on-trend products, and use Sparks App and in-store devices to enhance the shopping experience. Flexibility with hours is required as we ramp up for peak periods.