Holiday Fashion Customer Assistant — Fast-Paced, Digital-Savvy

Marks & Spencer Group; Birmingham; Presencial; GBP 12.000 - 15.000; Jornada completa

Descripción de la vacante

Marks & Spencer Group is hiring a Customer Assistant in our Fashion, Home & Beauty section, where you’ll deliver style advice and five-star service on the shop floor. This frontline role is about creating a great customer experience through knowledge of fashion, home and beauty products, and adaptability during busy periods.

You’ll be a resilient brand ambassador, ready to work at pace, drive sales and help customers discover our on-trend products, with flexible shifts during the Christmas

Responsabilidades

• Operate in a high-demand environment, rolling up your sleeves and getting stuck in, no matter how busy the day gets.
• Use digital tools like Sparks App and in-store devices to enhance the customer experience and accelerate the move to the new M&S.
• Maintain high standards while balancing speed and accuracy, even under pressure.
• Be a team player, contribute to a positive store environment, and support colleagues across the store.
• Be flexible, adapt to where you’re needed, when you’re needed, and meet the next challenge head-on.

Descripción del empleo

Marks & Spencer Group is hiring a Customer Assistant in our Fashion, Home & Beauty section, where you’ll deliver style advice and five-star service on the shop floor. This frontline role is about creating a great customer experience through knowledge of fashion, home and beauty products, and adaptability during busy periods.

You’ll be a resilient brand ambassador, ready to work at pace, drive sales and help customers discover our on-trend products, with flexible shifts during the Christmas