Holiday Fashion Customer Assistant – Fast-Paced & Digital

M&S Careers; Cambridge; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer Group is seeking a Customer Assistant in our Fashion, Home & Beauty section to deliver style advice and five-star service on the shop floor. You will be a resilient, brand-driven ambassador who helps customers find on-trend items and supports sales growth.

Successful candidates should thrive in a fast-paced retail environment, maintaining high standards while working as part of a collaborative team. Flexible, customer-focused and ready to adapt to busy periods and extended hours.

Qualifications

• Frontline customer service experience is preferred.
• Ability to work in a fast-paced fashion retail environment.
• Willingness to work flexible evening shifts.

Responsibilities

• Deliver style advice and five-star service to customers.
• Drive sales and help customers discover on-trend fashion items.
• Maintain high standards of presentation and service, even when busy.

Job description

Marks & Spencer Group is seeking a Customer Assistant in our Fashion, Home & Beauty section to deliver style advice and five-star service on the shop floor. You will be a resilient, brand-driven ambassador who helps customers find on-trend items and supports sales growth.

Successful candidates should thrive in a fast-paced retail environment, maintaining high standards while working as part of a collaborative team. Flexible, customer-focused and ready to adapt to busy periods and extended hours.