Holiday Fashion Concierge — Frontline Retail

Marks & Spencer Plc; Lancashire; On-site; GBP 12,000 - 18,000; Part time

Job summary

Marks & Spencer Plc in the United Kingdom seeks a Customer Assistant to support our Fashion, Home & Beauty teams. You will deliver style advice and five-star service, helping customers discover fashion items while driving sales across a fast-paced environment.

You’ll be digitally confident, using Sparks App and in-store devices to enhance the customer experience, stay flexible with shifts, and contribute to a positive store atmosphere during peak periods.

Qualifications

• Frontline retail experience and ability to deliver high-quality customer service.
• Strong sales drive and fashion awareness to grow store share.
• Confident brand ambassador able to engage with customers.

Responsibilities

• Deliver five-star customer service in Fashion, Home & Beauty.
• Assist customers with fashion advice and product recommendations to drive sales.
• Utilise Sparks App and in-store tech to enhance the shopping experience.

Skills

Customer service

Retail experience

Brand ambassador

Tools

Sparks App

Job description

Marks & Spencer Plc in the United Kingdom seeks a Customer Assistant to support our Fashion, Home & Beauty teams. You will deliver style advice and five-star service, helping customers discover fashion items while driving sales across a fast-paced environment.

You’ll be digitally confident, using Sparks App and in-store devices to enhance the customer experience, stay flexible with shifts, and contribute to a positive store atmosphere during peak periods.