Holiday Customer Assistant: Fast-Paced Food Retail Pro

Marks & Spencer Plc; Macclesfield; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Unsocial hours premium

Job summary

Marks & Spencer Plc is hiring a Customer Assistant in our Food section. You will be at the frontline, delivering friendly service, answering product questions, and helping customers with purchases during busy periods.

This role requires flexibility for early morning shifts, weekend work, and adapting to store needs. You will use Sparks App and in-store devices to enhance the shopping experience and support fellow colleagues.

Qualifications

• Frontline customer service mindset and ability to work under pressure.
• Willingness to work early shifts and varying hours.
• Digital awareness to use in-store devices and apps.

Responsibilities

• Greet customers and provide five-star service at pace.
• Advise on products and drive sales in the Food section.
• Restock shelves and support across store areas as needed.

Skills

Customer service

Retail experience

Tools

Sparks App

Job description

Marks & Spencer Plc is hiring a Customer Assistant in our Food section. You will be at the frontline, delivering friendly service, answering product questions, and helping customers with purchases during busy periods.

This role requires flexibility for early morning shifts, weekend work, and adapting to store needs. You will use Sparks App and in-store devices to enhance the shopping experience and support fellow colleagues.