Holiday Customer Assistant - Fast-Paced Food Retail

Marks & Spencer Group; High Wycombe; On-site; GBP 12,000 - 18,000; Full time

Job summary

Marks & Spencer Group in the United Kingdom is seeking a Customer Assistant in our Food section, frontline of the retailer. You will deliver five-star service at pace, sharing knowledge of Food products and rolling up your sleeves to meet strong customer demand head-on.

You’ll be digitally confident, using Sparks App and in-store devices to help customers get what they want when they need it. Flexibility to work across store areas is essential, especially during the Christmas period, when

Qualifications

• We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace.
• Ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
• You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.
• Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.

Responsibilities

• You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest.
• You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• You’ll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment.

Skills

Customer service

Teamwork

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Group in the United Kingdom is seeking a Customer Assistant in our Food section, frontline of the retailer. You will deliver five-star service at pace, sharing knowledge of Food products and rolling up your sleeves to meet strong customer demand head-on.

You’ll be digitally confident, using Sparks App and in-store devices to help customers get what they want when they need it. Flexibility to work across store areas is essential, especially during the Christmas period, when