Holiday Cottage Cleaner & Guest Experience Assistant

National Trust for Places of Historic Interest or Natural Beauty; Caernarfon; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Substantial pension scheme

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

Job summary

The National Trust for Places of Historic Interest or Natural Beauty is seeking a Holiday Cottage Cleaner to prepare our Craflwyn Estate cottages in Beddgelert, North Wales. The role operates from Craflwyn Hall with eight cottages behind it, internally titled Holidays Operation Assistant.

The position offers a permanent contract, 5 hours per week, and a pay rate of £12.75 per hour. You will complete an online assessment instead of submitting a CV, to help us evaluate fit for the role.

Qualifications

• Eligibility to work in the UK.
• Focus on delivering excellent service to guests.
• Team player who can also work on own initiative.
• Well-organised and adaptable; willing to learn new skills.

Responsibilities

• On changeover days, ensure cottages are pristine, well-presented and welcoming.
• Check for any repairs or odd jobs and report them as needed.
• Replace broken items from store supplies if required; follow PPE protocol.
• Support a safe, efficient, and tidy environment for guests.

Job description

The National Trust for Places of Historic Interest or Natural Beauty is seeking a Holiday Cottage Cleaner to prepare our Craflwyn Estate cottages in Beddgelert, North Wales. The role operates from Craflwyn Hall with eight cottages behind it, internally titled Holidays Operation Assistant.

The position offers a permanent contract, 5 hours per week, and a pay rate of £12.75 per hour. You will complete an online assessment instead of submitting a CV, to help us evaluate fit for the role.