Holding Store Manager - Lisburn

NEW LOOK; Lisburn; On-site; GBP 25,000 - 35,000; Full time

Job summary

A major UK fashion retailer is seeking a Holding Store Manager for their Lisburn location. This crucial position involves leading a team, ensuring exceptional customer service, and driving performance metrics. With access to training and numerous perks, it offers a unique opportunity to impact the shopping experience and the team's success.

Benefits

40% staff discount

Performance-related bonus scheme

Contributory pension scheme

Cycle2Work scheme

Flexible working patterns

Healthcare cash plan

Enhanced leave policies

Qualifications

• Previous store or deputy management experience.
• Track record of effectively leading and managing a team.
• History of delivering and exceeding KPIs.

Responsibilities

• Lead a team to create a customer-obsessed atmosphere.
• Fully accountable for store performance and KPI management.
• Identify opportunities impacting sales and customer experience.

Skills

Leadership

Communication

Team Management

Commercial Acumen

Organizational Skills

Job description

We're the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app, and over 300 stores in the UK.

By living our values - we play to win, customer obsessed, we are one, and it starts with me - we deliver That New Look Feeling for our customers and each other.

From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers... we're New Look.

Our purpose is always to inspire That New Look Feeling, and we believe that starts with us. Our values motivate us every day: we play to win, we're customer-obsessed, and we work as one.

It's a busy and exciting time for the brand, and we're on the hunt for a Holding Store Manager to join our growing Lisburn team.

The Store:

As our Holding Lisburn Store Manager, you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience, and being customer obsessed.

You'll have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. Don't miss this chance to shape the future of fashion.

The Role:

In your high street store, you will lead your team to create a customer-obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality, and unique style through fashion. You will create and lead a team who support one another and deliver results... whilst having fun along the way!

You will be fully accountable for your store's performance, working alongside your Territory Leader to identify opportunities impacting KPI's, customer service, team development, and overall sales - so that we are playing to win!

About you:

• You have previous store/deputy management experience
• You have a track record of effectively leading and managing a team
• You identify yourself as a New Look brand adorer
• You have a history of delivering and exceeding KPI's and key objectives
• Commercial acumen
• Excellent communication and interpersonal skills to engage with customers and provide exceptional service.
• Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently.

Why New Look?

The amazing people, the fashion - there are many reasons to love working at New Look. We prioritize development, offering training to support your progression, so you can be your best and achieve your goals. Being part of the New Look Team means access to a great range of benefits & perks.

You'll *love* our generous staff discount - 40% off for you and a loved one, and 25% off for up to 12 friends and family members!

Get special access to discounts from top retailers and gyms, along with free workout classes on our rewards platform Runway.

Plan for your retirement with our contributory private pension scheme.

We have a performance-related retail management bonus scheme.

Our family-friendly policies include enhanced maternity, paternity, and adoption leave, and shared parental leave.

Claim money back towards medical care costs with our healthcare cash plan.

Save money and do your bit for the environment with our Cycle2Work scheme.

All employees are covered by our life assurance policy from day one.

We partner with the Retail Trust and Fashion & Textile Children's Trust.

Please note - these benefits and perks are non-contractual and may change.

We care about you and the planet, celebrating inclusion and diversity. We support your development and offer flexible working patterns.

Please ensure your CV is in a simple format (e.g., Microsoft Word) when applying.