HMO Property Manager - Tenant Experience & Ops Lead

Ad Warrior Ltd; City Of London; On-site; GBP 30,000 - 38,000; Full time

Job summary

Ad Warrior Ltd in London is seeking an organised and proactive Property Manager to join our growing HMO lettings team. You will manage your own portfolio of shared houses, ensuring an excellent tenant experience and smooth day-to-day operations.

You will be the main point of contact for tenants, coordinate maintenance with contractors, supervise cleaners, conduct property inspections, and ensure HMO licensing and safety compliance.

Qualifications

• Experience in property management, with HMO experience advantageous.
• Strong organisational and communication skills.
• Ability to prioritise and manage a busy workload.
• ARLA qualification desirable but not required.

Responsibilities

• Manage a portfolio of HMO properties across London.
• Be the main contact for tenants and ensure prompt communication.
• Coordinate maintenance with in-house and external contractors.
• Supervise cleaners and maintain high communal areas.
• Conduct regular property inspections and address issues.
• Ensure licensing and safety regulations for HMOs are met.
• Support move-ins and move-outs for tenants.
• Review contractor invoices within budget.

Skills

Organisational skills

Communication skills

Prioritisation

Customer care

Education

ARLA qualification (desirable)

Tools

Fixflo

Outlook

Teams

Word

Excel

Job description

Ad Warrior Ltd in London is seeking an organised and proactive Property Manager to join our growing HMO lettings team. You will manage your own portfolio of shared houses, ensuring an excellent tenant experience and smooth day-to-day operations.

You will be the main point of contact for tenants, coordinate maintenance with contractors, supervise cleaners, conduct property inspections, and ensure HMO licensing and safety compliance.