HMO/Housing Management Officer

Belmont Recruitment; Lancashire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a Housing Management Officer for an initial 6-month contract in Blackburn. The role involves delivering proactive housing management services, managing rent accounts, and responding to anti-social behaviour while ensuring tenant support. Applicants should have experience in housing management and strong communication skills. This full-time position may offer a temp-to-perm consideration after the contract ends.

Benefits

Single point of contact consultant

24h support

Regular communication updates

Referral Benefit Scheme

Qualifications

• Experience in housing management, tenancy sustainment, or social housing.
• Knowledge of rent arrears, voids, and ASB case management.

Responsibilities

• Deliver a proactive housing management service to help customers sustain their tenancies.
• Manage rent accounts, address arrears, and support benefit claims.
• Minimise void losses by ensuring properties are swiftly re-let.
• Respond to anti-social behaviour and promote safe, supportive neighbourhoods.
• Carry out tenancy sign-ups, inspections, and health & safety checks.

Skills

Experience in housing management

Strong organisational skills

Communication skills

Ability to work independently

Commitment to equality and diversity

Job description

Overview

Belmont Recruitment are currently looking to speak with HMO/Housing Management Officers to work an initial 6 month contract position in the Blackburn area.

An opportunity has arisen for a Housing Management Officer to join a dedicated team delivering high-quality housing services. This role is ideal for someone passionate about supporting tenants, managing tenancies effectively, and making a positive difference in local communities.

Responsibilities

• Deliver a proactive housing management service to help customers sustain their tenancies.
• Manage rent accounts, address arrears, and support benefit claims.
• Minimise void losses by ensuring properties are swiftly re-let.
• Respond to anti-social behaviour and promote safe, supportive neighbourhoods.
• Carry out tenancy sign-ups, inspections, and health & safety checks.
• Liaise with contractors and partner agencies to ensure effective service delivery.

About you

• Experience in housing management, tenancy sustainment, or social housing.
• Knowledge of rent arrears, voids, and ASB case management.
• Strong organisational and communication skills.
• Ability to work independently and as part of a team.
• Commitment to equality, diversity, and safeguarding.

Role details

This role is a full time position, and it is imperative that you are able to carry out the shift patterns of 8am to 4pm, and also 12-8pm on a rolling rota, with occasional weekend work.

This is an initial 6 month contract with a possibility of a permanent consideration at the end of the 6 months if that would be of interest to you.

Days: Monday - Friday (with occasional weekend work)

Contract: 6 Months (+temp to perm offer at the end of 6 months)

Salary: £15.79 to £17.00

Benefits of working with Belmont Recruitment

• Single point of contact consultant.
• 24h support.
• Regular communication updates.
• Referral Benefit Scheme