HMCTS Leadership Development

Ministry of Justice; City of Westminster; Hybrid; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Annual leave and pension benefits

Training and development opportunities

Flexible benefits and networks

Job summary

The Ministry of Justice is seeking a Team Leader to oversee courts-based teams at Highbury Magistrates' Court, Willesden Magistrates' Court (with travel to Ealing Magistrates' Court & Uxbridge Magistrates' Court) or Croydon Magistrates' Court. You will drive delivery of business objectives, deliver excellent admin support and customer service to service users, judiciary and management.

Hybrid working is offered; you will spend at least 60% in an office within the UK.

Qualifications

• Ability to lead and develop others to thrive in their role.
• Strong organisational skills to prioritise, plan, allocate and manage work to deliver outstanding service.
• Excellent communication skills; establish and maintain trusted relationships with stakeholders.
• Ability to manage difficult and challenging situations and resolve problems swiftly and professionally.
• Confident in analysing data to make informed decisions to improve and maintain performance.
• Ability to use IT and learn new systems.

Responsibilities

• Lead and develop others to have the skills, confidence and experience to thrive in their role.
• Strong organisational skills to prioritise, plan, allocate and manage work to deliver outstanding service.
• Excellent communication skills. Able to establish and maintain trusted relationships with a wide range of internal and external stakeholders.
• Able to manage difficult and challenging situations and resolve problems swiftly and professionally.
• Confident in analysing data to make informed decisions to improve and maintain performance.
• Ability to use IT and learn new systems.

Skills

Leadership

Organisation

Communication

Problem solving

Data analysis

IT skills

Tools

IT systems

Job description

Locations

• 1 x Highbury Magistrates' Court


• 1 x Willesden Magistrates' Court (travel required to Ealing Magistrates' Court & Uxbridge Magistrates' Court)


• 1 x Croydon Magistrates' Court

About the role

Proud to serve. Proud to keep justice going. Our Team Leaders play a critical role in helping deliver justice and this role will enable you to demonstrate and develop your leadership skills. You will be responsible for making sure your team deliver business objectives through providing excellent administrative support and customer service to service users, judiciary and management., The role of a manager is at the heart of HMCTS operations, shaped by the Civil Service Line Management Standards. It's rewarding, challenging, and essential to our success. We're looking for managers who can drive strong performance, manage attendance effectively, and champion reward and recognition. You will be based in Highbury Magistrates' Court, Willesden Magistrates' Court (travel required to Ealing Magistrates' Court & Uxbridge Magistrates' Court) or Croydon Magistrates' Court. Leading your team, you will provide outstanding service to all our users, delivering on your area of work against local, regional and national priorities. As an effective Team Leader, you recognise the importance of the team's overall wellbeing and can motivate them to succeed; creating a sense of purpose, recognising successes and managing performance to deliver results and achieve business outcomes. You will be able to develop effective working relationships with key stakeholders, including the judiciary.

Hybrid Working Arrangements

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. Saturday working You will be required to work the following shift pattern, to include Saturdays and/or Public Holidays as follows: 5 days over a 6 day working week.

Visa & Eligibility

Skilled Worker Visa From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. This role does not meet the eligibility criteria for sponsorship in accordance with the current immigration rules if you looking to apply for a Skilled Worker Visa for the first time. The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place. If you are applying for this role and you do not meet the new eligibility criteria for sponsorship (or the transitional provisions), you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom. The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here.

Responsibilities & Requirements

Level of security checks required DBS Basic

• Ability to lead and develop others to have the skills, confidence and experience to thrive in their role.


• Strong organisational skills to prioritise, plan, allocate and manage work to deliver outstanding service.


• Excellent communication skills. Able to establish and maintain trusted relationships with a wide range of internal and external stakeholders.


• Able to manage difficult and challenging situations and resolve problems swiftly and professionally.


• Confident in analysing data to make informed decisions to improve and maintain performance.


• Ability to use IT and learn new systems.

Benefits

• Annual Leave Annual leave is 25 days on appointment and will increase to 30 days after five years' service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


• Pension The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


• Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


• Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.


• Support A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share.


• Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.


• For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.


• Paid paternity, adoption and maternity leave.


• Free annual sight tests for employees who use computer screens.

Veteran Initiative

A Great Place to Work for Veterans The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order: To Transformative Business Services (0345 241 5359 (Monday to Friday 8am - 6pm) or e mail [e-mail]); To Ministry of Justice Resourcing team ([e-mail]); To the Civil Service Commission (details available here).

Disability Confident Employer

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.