HIV Specialist Support Worker

NHS; Cardiff; On-site; GBP 37,000 - 46,000; Part time

Job summary

A National Health Service seeks an HIV Support Worker committed to providing practical, emotional, and social support to individuals with HIV. The role requires candidates to assess complex needs and offer tailored support, driving engagement and outreach while working within multidisciplinary teams. A positive attitude and proactivity are vital, with an emphasis on improving health outcomes and reducing stigma surrounding HIV.

Qualifications

• Post graduate qualification in Health or related field required.
• Awareness and Understanding of Sexual Health agenda in Wales.
• Experience of HIV and / or Sexual Health care required.

Responsibilities

• Provide one-on-one support and advocacy to individuals living with HIV.
• Work within multidisciplinary teams to provide holistic care.
• Engage with local support groups and provide information on living well with HIV.

Skills

Excellent written and verbal communication skills

IT skills

Ability to manage own workload effectively

Effective change management

Education

Post graduate qualification in Health or related field

Teaching, Mentoring or coaching qualification

Job description

Job summary

We are a dedicated and compassionate team committed to providing high-quality care to people living with HIV. We offer multidisciplinary care, as well as support, education, and advocacy to those affected by HIV. We maintain a person-focused approach that supports engagement and optimises outcomes for people living with HIV.

As an HIV Support Worker, you will be responsible for providing practical, emotional, and social support to individuals living with HIV. You will be confident in delivering support to people living with complex needs and will have, or be able to develop, a good knowledge of local services across Cardiff and Vale, both statutory and voluntary. You will assist individuals in managing their health, navigating healthcare services, and improving their overall well-being. You will be able to work autonomously and flexibly, with good problem-solving skills which enable timely and bespoke support. You will be an advocate for people living with HIV, ensuring they have access to the resources and services they need, and helping to reduce HIV stigma. You will take a lead on improving engagement and outreach within the service and will work proactively with our partners and stakeholders, including people living with HIV. While it is not an essential criteria for the role, we actively encourage applications from people living with HIV.

English and/or Welsh speakers are equally welcome to apply

Main duties of the job

Provide one-on-one support and advocacy to individuals living with HIV, addressing their physical, emotional, and social needs; working flexibly within and outside the clinic, as well as virtually as required.

Maintain accurate and confidential records.

Work within clinic and social multidisciplinary teams to plan and provide holistic care and support for people living with HIV who have complex needs and/or face barriers to engagement.

Identify people who are eligible for support, create and review care plans, and deliver support in accordance with these.

Contribute to data collection and audit as part of the monitoring and evaluation of this work.

Assist individuals with accessing healthcare, medications, and other necessary health services.

Offer practical support, including assistance with housing, benefits, immigration and other social needs.

Provide emotional and psychological support, helping individuals to manage the challenges associated with living with HIV, particularly stigma.

Engage with local support groups and provide information on living well with HIV, treatment options, and prevention strategies.

Collaborate with local and regional partners and stakeholders, to deliver training and education and to drive forward improvements in the support provided for people living with HIV.

Maintain a focus on outcomes and ensure that well-being and safeguarding are at the centre of the work.

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.

Our mission is "Caring for People, Keeping People Well",and our vision is that every person's chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population's health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.

Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.

Details Date posted

04 June 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,898 to £45,637 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

001-AHP056-0625

Job locations

Glossop Unit, Cardiff Royal Infirmary

Glossop Road

Cardiff

CF24 0JT

Job description Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

We are keen to hear from candidates with experience of working in health, social care, education, third sector or welfare services. Previous experience as a peer navigator / peer supporter would be advantageous for this role. We are keen to hear from candidates with experience of working in health, social care, education, third sector or welfare services. Previous experience as a peer navigator / peer supporter would be advantageous for this role.

Job description Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

We are keen to hear from candidates with experience of working in health, social care, education, third sector or welfare services. Previous experience as a peer navigator / peer supporter would be advantageous for this role. We are keen to hear from candidates with experience of working in health, social care, education, third sector or welfare services. Previous experience as a peer navigator / peer supporter would be advantageous for this role.

Person Specification Qualifications Essential

• Post graduate qualification in Health or related field
• Awareness and Understanding of Sexual Health agenda in Wales
• Experience of HIV and / or Sexual Health care
• Evidence of continued professional development

Desirable

• Teaching, Mentoring or coaching qualification
• Counselling skills
• STIF NHIVNA competency

Experience Essential

• Understanding HIV and the HIV agenda
• Safeguarding level 2
• Experience of working with HIV patient and / or young people and / or vulnerable people

Desirable

• Evidence of completing clinic audits
• Evidence of working with / training in CSE / Domestic abuse / Modern Slavery

Skills Essential

• Excellent written and verbal communication skills
• IT skills
• Ability to mange own workload effectively
• Effective change management

Desirable

• Evidence of completing clinic audits
• Ability to speak Welsh

Special Knowledge Essential

• Demonstrate specialist knowledge HIV care

Other Essential

• Ability to travel in a timely manner

Personal Qualities Essential

• Ability to organize own workload
• Positive role model

Person Specification Qualifications Essential

• Post graduate qualification in Health or related field
• Awareness and Understanding of Sexual Health agenda in Wales
• Experience of HIV and / or Sexual Health care
• Evidence of continued professional development

Desirable

• Teaching, Mentoring or coaching qualification
• Counselling skills
• STIF NHIVNA competency

Experience Essential

• Understanding HIV and the HIV agenda
• Safeguarding level 2
• Experience of working with HIV patient and / or young people and / or vulnerable people

Desirable

• Evidence of completing clinic audits
• Evidence of working with / training in CSE / Domestic abuse / Modern Slavery

Skills Essential

• Excellent written and verbal communication skills
• IT skills
• Ability to mange own workload effectively
• Effective change management

Desirable

• Evidence of completing clinic audits
• Ability to speak Welsh

Special Knowledge Essential

• Demonstrate specialist knowledge HIV care

Other Essential

• Ability to travel in a timely manner

Personal Qualities Essential

• Ability to organize own workload
• Positive role model

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

Cardiff and Vale University Health Board

Address

Glossop Unit, Cardiff Royal Infirmary

Glossop Road

Cardiff

CF24 0JT

Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

Employer details Employer name

Cardiff and Vale University Health Board

Address

Glossop Unit, Cardiff Royal Infirmary

Glossop Road

Cardiff

CF24 0JT

Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)