HIU Engineer

Example Recruitment; Greater London; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Company pension

Life assurance

28 days annual leave

Bank holidays increasing to 33

Maternity/paternity/adoption leave

Family-friendly policies

Retail discounts

Virtual GP service

EAP 24/7

Cycle to Work

Salary sacrifice scheme

Job summary

Example Recruitment Group Ltd are recruiting an experienced HIU Engineer to join their team across South West London. The role covers commissioning, servicing and fault finding of HIUs in social housing properties, with a strong emphasis on customer service in occupied homes.

The position is based in South West London, offering a competitive salary (£35,000–£45,000 DOE) with OTE up to £60,000 and a comprehensive benefits package. Monday to Friday, 45 hours per week, plus on-call rota.

Qualifications

• Essential: Full UK Driving Licence.
• Essential: Previous plumbing and/or heating experience.
• Essential: Strong customer service skills.
• Essential: Good communication and teamwork.
• Essential: Strong time management and prioritisation abilities.

Responsibilities

• HIU commissioning, servicing, maintenance and fault finding.
• Diagnosing and repairing system faults efficiently.
• Producing accurate site reports using a PDA system.
• Delivering a professional and courteous service to clients and residents.
• Participating in manufacturer and internal training programmes.
• Ensuring health and safety standards are followed at all times.
• Occasional travel or short periods working away when required.

Skills

Full UK Driving Licence

Previous plumbing and/or heating

Customer service

Communication skills

Time management

Teamwork

Education

NVQ Level 2 in Plumbing & Heating

NVQ Level 3 Plumbing & Heating

Job description

Example Recruitment Group Ltd are currently recruiting on behalf of a leading national compliance and energy services provider for an experienced HIU Engineer to join their growing team working across South West London.

Our client operates within the social housing sector, delivering high-quality heating and energy services across domestic gas, commercial gas, renewables and electrical services. They are a well-established contractor with long-term contracts in place, offering strong job security and career progression opportunities.

The Role

As an HIU Engineer, you will be responsible for the commissioning, servicing, repair and fault finding of Heat Interface Units (HIUs) across residential properties within the social housing sector.

You will be working in occupied properties, therefore excellent customer service and communication skills are essential.

Key Responsibilities

• HIU commissioning, servicing, maintenance and fault finding
• Diagnosing and repairing system faults efficiently
• Producing accurate site reports using a PDA system
• Delivering a professional and courteous service to clients and residents
• Participating in manufacturer and internal training programmes
• Ensuring health and safety standards are followed at all times
• Occasional travel or short periods working away when required

Salary & Benefits

Basic Salary: £35,000 - £45,000 (DOE)

OTE: Up to £60,000 including overtime and call out

Working Hours

45 hours per week - Monday to Friday (8am - 6pm)

Call out rota - 1 in 4

Benefits Package

• Competitive salary package
• Company pension scheme
• Life assurance
• 28 days annual leave including bank holidays, increasing annually up to 33 days
• Enhanced maternity, paternity and adoption leave
• Additional family-friendly policies including carer's leave, neonatal leave and fertility support
• Retail discounts platform with thousands of offers
• 24/7 Virtual GP service for employees and immediate family
• Employee Assistance Programme (EAP) available 24/7
• Cycle to Work scheme
• Home and electronics salary sacrifice purchase scheme

Requirements

Essential

• Full UK Driving Licence
• NVQ Level 2 in Plumbing & Heating
• Previous plumbing and/or heating experience
• Strong customer service skills
• Good communication and teamwork skills
• Strong time management and prioritisation abilities

Desirable

• NVQ Level 3 Plumbing & Heating
• Experience with Heat Networks
• Previous experience with HIU commissioning, servicing and repairs
• Interest in low carbon or energy efficient technologies

Equality & Recruitment Process

Our client is committed to creating a diverse and inclusive workplace and welcomes applications from all backgrounds.

Successful applicants will be subject to pre-employment checks, including Right to Work verification and DBS checks.

Reasonable adjustments can be made during the recruitment process for candidates who require them.

Apply today through Example Recruitment Group Ltd