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Hire / Sales Controller

Selwood Ltd

Huthwaite

On-site

GBP 25,000 - 35,000

Full time

26 days ago

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Job summary

Selwood Ltd is seeking a Hire / Sales Controller to join their Nottingham team. This entry-level role involves managing customer inquiries, ensuring timely responses, and supporting day-to-day operations. The ideal candidate will have strong communication and organisational skills, with opportunities for growth within the company.

Benefits

Competitive salary
Company bonus scheme
Medicash Scheme
Pension scheme
25 days holiday + 8 Bank Holidays
Increasing annual leave with long service
Life insurance
Support for development and training
Employee assistance programme
Employee discount scheme

Qualifications

  • Confident self-starter with strong administrative skills.
  • Ability to learn new skills and products.
  • Experience in customer service or sales is beneficial.

Responsibilities

  • Manage inbound calls and emails, liaising with stakeholders.
  • Prioritise workload and complete administrative tasks.
  • Ensure accurate documentation and communication with teams.

Skills

Planning and organisational skills
Customer relationship management
Communication skills
Problem-solving skills

Tools

Microsoft Office

Job description

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This range is provided by Selwood Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Our Business

Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service.

With an unrivalled depth of technical pumping expertise; a pedigree spanning seven decades and employing a wide variety of skilled staff throughout our nationwide network of branches, our ever-growing business is one of the largest privately owned companies serving the Water, Environmental and Construction industries.

This is an exciting time to join Selwood as we drive our business forward and build on a foundation of over 70 year’s success within our industry. We are committed to ensuring our staff have the right skills, knowledge & experience to deliver to our customers, as well as creating career paths to help develop, retain, and motivate them.

About The Role

We are growing our team in Nottingham to meet the ever-increasing needs of our expanding business, and as such are looking for a Hire / Sales Controller to join the team.

As a Hire / Sales Controller you are at the heart of our Pump Hire branches, this role will bring the individual into daily contact with Selwood stakeholders as well as our external client base.

This is a great opportunity for an individual to join our business and be supported by our branch team to learn and understand the day-to-day operations of Selwood.

In this role you will need to be a confident self-starter, who has the ability and willingness to learn and develop your skills. The role will require good communication skills both verbal and written correspondence as well as having the ability to use a variety of systems and Microsoft Office applications. You will also need to have strong administrative skills to raise hire and sales quotations and subsequent contracts, raise purchase orders and process invoices.

Main responsibilities include:

  • Deal with in-bound calls and emails and subsequently liaising with internal and external stakeholders & to take ownership of enquiries & deal with them accordingly in a timely manner.
  • Prioritise workload and ensure the day-to-day customer requirements are met in a timely manner, whilst ensuring all paperwork including (but not limited to) hire and sales quotations, subsequent contracts, purchase orders, invoices and other administrative tasks are completed.
  • Ensure that contracts, transport documentation and other paperwork are accurately input and up to date on to the applicable systems.
  • Liaise with the appropriate internal teams, ensuring relevant equipment, transport and workforce are in place to cover depot & customer requirements.

Skills and Competencies:

  • Excellent planning and organisational skills
  • Ability to build and maintain good customer relationships.
  • Ability to prioritise workload.
  • Strong communication skills both written and verbal.
  • Proven ability of learning new skills and or products.
  • A good understanding of IT systems including Excel, Word and Outlook.
  • Ability to stay calm under pressure.
  • A good level of problem-solving skills.

Selwood are pleased to offer:

We understand balancing work and life commitments isn’t always easy, that’s why we’ve designed our benefits package to support you in all areas of life.

  • Competitive salary
  • Eligible for company bonus scheme (annual and quarterly payments)
  • Medicash Scheme - medical expenses scheme (access to 24hour online GP services, discounted gym memberships)
  • Pension scheme with contribution based on total earnings not just salary
  • 25 days holiday + 8 Bank Holidays
  • Increasing annual leave entitlement with long service
  • 3x your annual salary life insurance (DIS)
  • Support for development and training
  • Employee assistance programme (EAP) & access to Mental Health first aiders
  • Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more)
  • Employee referral scheme

This role is not open to Agencies - Please no calls or emails - Thank you.

EDI Statement

Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination.

We value transparency, respecting others and understanding differences. We give full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

As part of your recruitment journey, we are happy to support requests for reasonable adjustments

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Finance and Sales
  • Industries
    Construction

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