Hire Desk Controller (Key Accounts)

Hirebase Tool & Equipment Hire; Stockport; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Hire Desk Controller to join their dynamic team in Stockport. This entry-level position offers a fantastic opportunity to develop your skills in a supportive environment. You will play a key role in ensuring customer satisfaction by assisting with hire transactions and providing excellent service. The company is committed to ongoing training and development, equipping you with the tools you need to succeed. Join a team that values individuality and teamwork, and be part of a company that is passionate about delivering quality service to its customers.

Benefits

Competitive salary

Company bonus scheme

Discounted shopping website

Generous staff discount scheme

Ongoing training

Qualifications

• Positive can-do attitude is essential for success in this role.
• Ability to motivate and organize the team effectively.

Responsibilities

• Ensure day-to-day operations follow company policies.
• Assist with quotes and raise orders for customers.

Skills

Effective communication skills

Teamwork

Sales skills

Job description

Hirebase Stockport, England, United Kingdom

Hire Desk Controller (Key Accounts)

We're looking for a Hire Desk Controller (Key Accounts) to join our team at Hirebase Stockport!

At Hirebase, we pride ourselves on delivering a high quality and professional hire service to our customers. Our teams of highly competent, experienced, and friendly staff work closely with our own depot network and suppliers to ensure we have the latest branded products available. It’s our people that make our business great, so we make it our priority to provide the best up-to-date training to ensure our colleagues can offer expert advice and support.

We rely on our Hire Desk Controllers to support the Key Accounts Office Manager to ensure the team objectives are achieved, including sales budget, completing hire transactions, and administration duties. Working in Hirebase Key Accounts Office, you’ll be part of a team where everyone is putting in the effort to offer brilliant customer service and to get the job done.

Key Responsibilities

• Ensure that day-to-day operations are carried out following Hirebase policy and procedures.
• Be a team player and have effective communication skills to motivate and organise the team to help them achieve or exceed the hire sales budget and KPIs.
• Assist with quotes and raise orders.

We know you are more than just a CV, and embracing everybody’s individuality is what makes us great as a team. We can give you plenty of training and equip you with the tools that you’ll need to succeed as a Hire Desk Controller; all you need is to bring a positive can-do attitude!

What We Offer

• Competitive salary
• Company bonus scheme
• A fantastic discounted shopping website
• A generous staff discount scheme
• Ongoing training

If you’re in the trade or have ever tackled a home improvement project, you’ve probably heard of us. We’re the Huws Gray Group and we’re made up of a number of brands, including Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI, and Angelia Tool Centre to name a few. Up and down the UK, our branches are serving and supporting our local communities with all their hire requirements and building material needs, but we couldn’t do this without the right people, so why not join us?

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Finance and Sales

Industries

Consumer Services