Hire Controller - Manchester

Jarvie Plant Ltd; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Jarvie Plant Ltd is seeking a Hire Controller based at Speedy HQ in Manchester. This role involves managing the hire process, ensuring customer satisfaction, and collaborating with partner teams. Ideal candidates will have a customer-first mindset, strong communication skills, and knowledge of the hire process. Join a family-owned business that values its people and offers competitive benefits.

Benefits

Competitive salary

Monday to Friday work pattern

Tailored learning opportunities

Employee Discount Scheme

Extra holidays with buy/sell options

Employee Assistance Programme (EAP)

Cycle to Work Scheme

Contributory Company Pension Scheme

Family-friendly policies

Life assurance

Qualifications

• Knowledge of hire or sales process; plant hire experience is a bonus.
• Confident working independently.
• Familiarity with Microsoft Office and CRM tools.

Responsibilities

• Be the main point of contact for Jarvie Plant at Speedy HQ.
• Manage the full hire lifecycle from enquiry to equipment return.
• Ensure all hire equipment meets safety regulations.

Skills

Customer-first mindset

Strong communication skills

Proactive and organized

Team-focused

Problem-solving attitude

Tools

Microsoft Office

CRM tools

Job description

Plant Operations

Hire Controller – Speedy Implant

Based at Speedy HQ, Manchester (WA12 0JQ)

Employed by Jarvie Plant, supporting our partner’s operations

About the Role:

We’re excited to offer an opportunity to join Jarvie Plant as a Hire Controller – Implant, based on-site at Speedy HQ in Manchester, working closely with our key partner.

As an implant role, you’ll be fully embedded at our partner’s location, serving as the dedicated point of contact for Jarvie Plant. You’ll collaborate daily with both the partner’s team and Jarvie’s internal teams, ensuring the delivery of efficient and reliable hire services. This setup enables you to build strong relationships, respond swiftly to needs, and take full ownership of the hire process from start to finish, making a real impact. If you thrive in a collaborative, customer-facing environment and want to be part of a company that values its people, this is a fantastic opportunity for you.

How This Role Supports the Delivery of Hire Solutions:

Customer Service & Communication:

• Be the main point of contact for Jarvie Plant at Speedy HQ.
• Respond to customer enquiries, resolve concerns, and provide regular updates.
• Build strong relationships and support evolving customer needs.

Hire Coordination:

• Manage the full hire lifecycle — from enquiry to equipment return.
• Prepare contracts, quotations, and updates accurately and on time.
• Negotiate rates within frameworks and support operational excellence using InspHire.

Teamwork & Collaboration:

• Work closely with partner teams and Jarvie Plant colleagues in transport, sales, and operations.
• Record and manage client requirements using the CRM to support joined-up service delivery.
• Help streamline communication and ensure consistent service across both businesses.

Health, Safety & Compliance:

• Ensure all hire equipment meets safety regulations.
• Provide safety and operating guidance to customers.
• Keep accurate records of transactions and contribute to performance tracking.

What Will Make You a Great Fit:

• A customer-first mindset and strong communication skills.
• Knowledge of hire or sales process (plant hire experience is a bonus).
• Proactive, organized, and confident working independently.
• Familiarity with Microsoft Office, CRM tools, and quick learner.
• Team-focused with a problem-solving attitude.

Why Work for Jarvie Plant:

As a family-owned business, Jarvie Plant is built on core values: Safety Conscious, Collaborative, Dependable, Progressive, and Responsible. In this role, you’ll help put those values into action—delivering safe, efficient, and customer-focused hire solutions. We’re committed to supporting our people as much as our customers. Benefits include:

• A competitive salary
• A Monday to Friday work pattern
• Tailored learning opportunities and a dedicated Learning & Development Programme
• Access to our Employee Discount Scheme and staff discounts
• Extra holidays with buy/sell options for flexibility
• Employee Assistance Programme (EAP)
• Cycle to Work Scheme
• Contributory Company Pension Scheme
• Family-friendly policies supporting work–life balance
• Life assurance for peace of mind

How to Apply:

If you’re ready to take ownership, build relationships, and help us deliver impactful hire solutions, we’d love to hear from you. Apply via our Employment Hero portal using this link:

https://employmenthero.com/jobs/job/3d05278c-6014-43cb-9045-3e7040d51a59/

For questions, contact us at [insert contact info].

Important Information before you apply:

• Applicants must have the right to work in the UK; sponsorship cannot be offered.
• Offers are subject to pre-employment checks including references, DVLA, credit, or criminal checks.

Jarvie Plant – where people are our greatest asset.

We’re proud to be an equal opportunity employer, welcoming applicants from all backgrounds and communities.