Hire Controller

NEOS Recruitment; Wigan; On-site; GBP 33,000 - 36,000; Full time

Job summary

A leading plant hire company in the West Midlands is seeking a Hire Controller to manage client hire processes and drive sales. The ideal candidate should possess strong communication and customer service skills, with ambitions to progress into an Area Sales Manager role. This role offers a salary between £33,000 – £36,000, comprehensive training, and career progression opportunities in a dynamic environment.

Benefits

Company pool car

Comprehensive training and development

Supportive team environment

Qualifications

• Experience in the plant hire sector (desirable, training provided).
• Proactive and results-driven mindset.
• Full UK driving licence (essential for regional visits).

Responsibilities

• Manage client hire enquiries and deliver excellent customer service.
• Chase quotes and collaborate with sales to meet targets.
• Coordinate equipment hire logistics for timely delivery.

Skills

Strong communication skills

Customer service

Sales acumen

Organisational skills

Job description

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NEOS Engineering Recruitment are partnered with a leading plant hire company supporting a search for a Hire Controller for their busy West Midlands depot. Our client is a well-established provider of high-quality plant equipment, renowned for exceptional customer service and reliability. They are seeking a proactive and ambitious Hire Controller to manage client hire processes and support sales activities, with opportunities for career progression into roles such as Area Sales Manager. If you are currently a Hire Controller or worked in a sales environment and would like to progress into such role, reach out.

The Role:

As a Hire Controller, you will manage client hire enquiries, drive sales, and ensure efficient equipment hire operations. This role combines strong customer service with sales acumen, including occasional regional customer visits to build relationships.

Key responsibilities include:

• Handling client hire enquiries and delivering excellent customer service.
• Chasing quotes and collaborating with the sales team to meet targets.
• Upselling equipment and services to maximise hire agreements.
• Coordinating equipment hire logistics for timely delivery and collection.
• Visiting regional customers using the company pool car to strengthen relationships.
• Maintaining accurate records of client interactions and hire activities.

Candidate Requirements:

• Experience in the plant hire sector (desirable; full training provided).
• Strong communication and customer service skills.
• Proactive and results-driven, with an interest in developing sales skills.
• Good organisational skills and ability to multitask in a fast-paced environment.
• Full UK driving licence (essential for regional visits).
• Ambition to progress into roles such as Area Sales Manager.

Salary & Benefits:

• Basic salary between £33,000 – £36,000 per annum.
• Company pool car for regional customer visits.
• Comprehensive training and development opportunities.
• Supportive team environment with a pathway for career progression.

This is an excellent opportunity for a motivated individual to join a respected plant hire company and grow their career in a dynamic, customer-focused role.