Hire Controller

Valley Forge Military Academy & College; Morley; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading company in lifting solutions as a Hire Controller. This role focuses on maximizing revenue and delivering exceptional customer service. You'll manage resources efficiently and play a key role in supporting depot operations while enjoying numerous career benefits and opportunities for growth.

Benefits

Bi-Annual retention bonus

24 days annual leave

Competitive pension scheme

Access to Ainscough Advantage benefits platform

Online payroll and holiday management

Qualifications

• Hire industry experience preferred.
• Proficiency in Microsoft Office required.
• Strong customer service and phone skills essential.

Responsibilities

• Manage depot resources to support daily operations.
• Maximise sales opportunities and maintain customer relationships.
• Ensure compliance with company standards.

Skills

Customer Service

Negotiation

Communication

Organization

Problem-solving

Education

Minimum GCSE Grade C in Maths and English

Tools

Microsoft Office

CRM tools like Salesforce

Job description

Leeds Depot

Ainscough Crane Hire, the UK's leader in lifting solutions, is seeking a dedicated Hire Controller to join our team at the Leeds depot. With over 30 locations nationwide, we are committed to excellence in project delivery, safety, and customer satisfaction.

Why Join Us

• Career Progression: Opportunity to progress within the business
• Rewards and Benefits: Bi-Annual retention bonus, 24 days annual leave (increasing with service), holiday purchase option, life assurance, competitive pension scheme, online payroll and holiday management, access to Ainscough Advantage benefits platform, and regular staff forums.
  
  

About Ainscough Crane Hire

At Ainscough, our "Always Making the Safe Choice" ethos drives everything we do. We excel in contract lifts, crane hire, and specialist projects, ensuring projects are delivered on time, within budget, and to the highest safety standards.

Job Purpose/Objectives

As a Hire Controller, you will manage depot resources efficiently to support the Depot Manager in daily operations. Your role will focus on maximising revenue and profit by effectively hiring cranes and ancillaries, while delivering exceptional customer service.

Key Responsibilities

• Understand customer requirements and provide optimal solutions.
• Utilise in-depth product knowledge to convert hire enquiries into orders.
• Maximise sales opportunities and maintain customer relationships.
• Efficiently manage depot resources and fleet allocation.
• Ensure compliance with company standards and regulatory requirements.
• Handle customer enquiries promptly, controlling costs and maintaining accurate administrative records.
  
  

Education/Knowledge/Experience

Person Specification:

• Minimum GCSE Grade C (or equivalent) in Maths and English.
• Hire industry experience preferred.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Familiarity with CRM tools such as Salesforce (desirable)
  
  

Skills/Abilities

• Strong customer service and telephone skills.
• Negotiation and commercial acumen.
• Excellent communication, organizational, and time management abilities.
• Conflict resolution and influencing skills.
• Problem-solving aptitude.
  
  

Join Ainscough Crane Hire and be part of a team that values professionalism, safety, and career development. If you're ready to contribute your skills to a market leader in the crane industry, apply now and take the next step in your career with us.

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