Hire Controller

Speedy Hire; Liverpool City Region; On-site; GBP 24,000 - 32,000; Full time

Job summary

A leading hire provider in the UK is seeking a Hire Controller to enhance operations and customer service. This desk-based role involves managing the hire process, coordinating with various teams, and building strong client relationships. The ideal candidate will possess excellent organizational and communication skills and have experience in the hire industry. The position offers competitive benefits, including training and development opportunities for career progression.

Benefits

26 days holiday plus bank holidays

Life assurance

Pension scheme

Canteen facilities

95% discount across the Speedy brand

Training and development opportunities

Voluntary Health Cash Plan

My Staff Shop discounts

Green Commute Initiative

PAM Employee Assistance Program

Qualifications

• Strong organizational and communication skills are essential.
• Experience in the hire industry or similar roles is preferred.
• A commitment to learning and development is necessary.

Responsibilities

• Manage the entire hire process, coordinating with depot departments.
• Work closely with stock teams, drivers, and engineers for equipment fulfillment.
• Build relationships to ensure customer satisfaction.

Skills

Strong organisational skills

Excellent verbal and written communication skills

Adaptability

Education

Experience in the hire industry or similar sales/operational roles

A valid driving license

Job description

Speedy is the UK’s leading hire provider, offering the widest range of tools, specialist hire equipment, plant, and support services—everything for every job!

Job Title - Hire Controller

Location: Manchester

Working Hours: Mon - Fri, 07:30 - 17:00 (42 hours)

Based in the depot, the Hire Controller plays a vital role in operations, sales, and customer service. Building relationships is key, as the Hire Controller manages the entire hire process—from taking orders to delivery and collection—coordinating with all depot departments to meet customer needs and ensure satisfaction.

On a daily basis, you will be desk-based, working closely with other departments, including stock teams, drivers, and engineers, to ensure prompt fulfillment of customer requirements with readily available equipment.

To succeed in this role, you will need:

• Strong organisational skills
• Excellent verbal and written communication skills
• Adaptability
• A commitment to learning and development
• A valid driving license
• Experience in the hire industry or similar sales/operational roles
• The ability to support your team in delivering our ESG Strategy – Decade to Deliver

What We Offer

• 26 days holiday plus bank holidays
• Life assurance
• Pension scheme
• Canteen facilities
• 95% discount across the Speedy brand
• Training, development, and career progression opportunities
• Voluntary Health Cash Plan
• My Staff Shop discounts and offers
• Green Commute Initiative: cycling work scheme
• PAM Employee Assistance Program: free confidential support and counselling

Speedy promotes an industry-leading Work-Life Balance initiative, supporting flexible working arrangements such as hybrid work, flexible start/finish times, shorter days, term-time hours, and job sharing.

We also offer a Career Line of Sight, providing clear pathways for progression within the Speedy Group.

Please note, we may close vacancies early if we receive a high volume of applications. We recommend applying promptly.

Some roles may require a DBS, Credit, or Security Clearance check.

Speedy is an equal opportunity employer committed to diversity and inclusion. We embrace all backgrounds and foster an inclusive environment where everyone can thrive.

For our policies aligned with ESG governance, visit: https://www.speedyservices.com/esg/governance

All applicants must have the right to work in the UK by the start date.