Hire Controller

Speedy Hire; Gloucester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hire provider in the UK is looking for a Hire Controller to join their team in Bristol. This essential role requires managing customer orders, ensuring equipment availability, and building relationships across departments. The ideal candidate should possess excellent organizational and communication skills, and experience in the hire industry is a plus. Speedy Hire offers a supportive work environment with numerous benefits, aiming to promote a healthy work-life balance through various flexible arrangements.

Benefits

26 days holiday plus bank holidays

Life assurance

Pension scheme

Canteen facilities

95% discount across the Speedy brand

Training and development opportunities

Voluntary Health Cash Plan

Employee Assistance Program

Green Commute Initiative

Flexible working arrangements

Qualifications

• Previous experience in hire industry/sales/operations.
• Strong organizational and communication skills.
• Commitment to learning and development.

Responsibilities

• Manage the entire hire process from orders to delivery.
• Liaise with depot departments to meet customer needs.
• Work closely with stock teams, drivers, and engineers.

Skills

Organisational Skills

Communication

Adaptability

Education

Valid Driving License

Experience in Hire Industry or Similar Roles

Job description

Speedy is the UK’s leading hire provider, offering the widest range of tools, specialist hire equipment, plant, and support services — everything for every job!

Job Title - Hire Controller

Location - Bristol

Working hours - Mon - Fri, 07:30 - 17:00 (42 hours)

The Hire Controller, based in the depot, is a vital part of operations, sales, and customer service. Building relationships is key, as the Hire Controller manages the entire hire process from taking orders to delivery and collection, liaising with all depot departments to meet customer needs and ensure satisfaction.

On a daily basis, you will be desk-based, working closely with other departments, including stock teams, drivers, and engineers, to ensure equipment is available and customer needs are fulfilled promptly.

To succeed in this role, you will need:

• Strong organisational skills
• Excellent verbal and written communication skills
• Adaptability
• A commitment to learning and development
• A valid driving license
• Previous experience in the hire industry or similar sales/operational roles
• The ability to support your team in delivering our ESG Strategy – Decade to Deliver

What We Offer

• 26 days holiday plus bank holidays
• Life assurance
• Pension scheme
• Canteen facilities
• 95% discount across the Speedy brand
• Training, development, and career progression opportunities
• Voluntary Health Cash Plan
• Discounts and offers through My Staff Shop
• Green Commute Initiative for cycling to work
• Employee Assistance Program providing free confidential support

Speedy promotes a healthy work-life balance through flexible working arrangements, including hybrid options, flexible start and finish times, shorter days, term-time hours, and job sharing.

We provide a Career Line of Sight to help you understand your growth and progression within the Speedy Group.

Note: We may close vacancies early if we receive a high volume of applications. We recommend applying promptly.

Some roles may require DBS, Credit, or Security Clearance checks.

Speedy is committed to diversity and inclusion, fostering an environment where everyone can perform their best. We consider all applicants regardless of ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity, or disability. Proof of right to work in the UK is required at the start of employment.