Hire and Sales Co-ordinator

Speedy Hire Plc; Newton-le-Willows; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

26 days' holiday plus bank holidays

Life assurance

Company pension scheme

Canteen facilities

95% discount across the company brand

Training and development opportunities

Voluntary Health Cash Plan

Employee Assistance Programme (EAP)

Cycle to Work scheme

Job summary

A leading hire provider in the UK is seeking a Hire and Sales Coordinator in Newton-le-Willows. This role focuses on customer service, problem-solving, and efficient order processing while working with a team. Ideal candidates are organized and proactive. Speedy offers a competitive benefits package including training and flexible working arrangements. This is a fantastic opportunity to contribute to a culture of support and development while enjoying work-life balance.

Qualifications

• Previous experience in customer service, hire, sales support, or coordination roles (beneficial but not essential).
• Ability to juggle multiple tasks and prioritize effectively.
• Confidence in making decisions and driving business growth.

Responsibilities

• Be the first point of contact for customers.
• Take ownership of customer enquiries from start to finish.
• Process hire and sales orders accurately.
• Work closely with depots and operational teams.

Skills

Customer focus

Problem solving

Communication

Initiative

Teamwork

Job description

Hire and Sales Coordinator

Location: Haydock
Hours: Monday to Friday - 37.5

Speedy are the UK's leading hire provider, offering the widest range of tools, specialist hire equipment, plant, and support services - everything for every job.

We're looking for a friendly, organised, and customer-focused Hire and Sales Coordinator to join our Haydock team. If you enjoy building relationships, solving problems, and delivering great service every day, this could be the perfect role for you.

At Speedy, our customers are at the heart of everything we do. You'll be joining us at an exciting time, supporting customers with their hire needs and playing a key role in keeping projects moving across the UK.

About the Role

As a Hire and Sales Coordinator, you'll be the first point of contact for many of our customers, helping them find the right solutions quickly and efficiently.

Your day-to-day will include:

• Liaising with customers via phone and email

• Taking full ownership of customer enquiries from start to finish

• Processing hire and sales orders accurately

• Working closely with depots, drivers, and operational teams to fulfil requests

• Identifying opportunities to maximise sales and grow accounts

• Delivering a consistently high standard of customer service

• Supporting your team in delivering Speedy's ESG Strategy - Decade to Deliver

No two days are the same - it's a fast-paced, varied role where teamwork and communication are key.

What We're Looking For

We're looking for someone positive, proactive, and passionate about customer service.

You’ll ideally have:

• A strong customer focus and the ability to build rapport across multiple channels

• Confidence juggling multiple tasks and prioritising effectively

• Initiative and good decision-making skills

• A collaborative, team-oriented approach

• A drive to grow the business and spot opportunities

• Previous experience in customer service, hire, sales support, or coordination roles (beneficial but not essential)

Most importantly, we're looking for someone who cares about doing a great job and enjoys helping customers.

Training & Development

We'll give you everything you need to succeed.

You’ll receive:

• Full on-the-job training

• Dedicated product and systems training

• Ongoing coaching and support

• Tailored development plans

• Clear opportunities for progression

We're proud of our culture of developing talent and promoting from within.

What We Offer

We offer a comprehensive benefits package to support both your career and wellbeing, including:

• 26 days' holiday plus bank holidays

• Life assurance

• Company pension scheme

• Canteen facilities (where applicable)

• 95% discount across the Speedy brand

• Training, development, and career progression opportunities

• Voluntary Health Cash Plan

• My Staff Shop discounts and offers

• Green Commute Initiative (Cycle to Work scheme)

• PAM Employee Assistance Programme (EAP) for free, confidential wellbeing, legal, and financial support

Work Life Balance

Speedy operates an industry-leading Work Life Balance initiative, demonstrating our commitment to colleague wellbeing and more balanced working patterns.

We offer flexible and hybrid working arrangements where possible and encourage open conversations to help you find the right balance.

Additional Information

Please note we reserve the right to close this vacancy early if we receive a high volume of applications, so early applications are encouraged.

Some roles within The Speedy Group UK & Ireland may require DBS, credit, or security clearance checks.

Speedy is an equal opportunity employer and we are committed to creating an inclusive, diverse, and supportive workplace for all.

All applicants will be considered regardless of ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity, or disability.

All roles require proof of right to work in the UK prior to commencement.

For more information on our ESG governance, please visit:
https://www.speedyservices.com/esg/governance