Highways Community Officer

Waterman Aspen; Lichfield; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading engineering firm is seeking a Highways Community Supervisor / Officer in Lichfield. You will oversee highway maintenance activities, ensuring quality and performance. Candidates should possess operational knowledge of highways, NRSWA accreditation, and a valid UK driving license. This role offers a competitive salary and benefits, career development, and training opportunities.

Benefits

Contribution to commuting mileage

Permanent health insurance

25 days annual leave

Company pension contribution

Volunteer day in local community

Qualifications

• Experience of working within highway maintenance management.
• Early identification of performance and quality issues.
• A full UK driving licence.

Responsibilities

• Lead on ensuring the service operates within the allocated budget.
• Drive improvements in performance and quality on site with operational teams.
• Resolve resident and member issues with highways operational performance.

Skills

Performance focused

Solution orientated

Customer obsessed

Operational knowledge of Highways

Visible leadership

Political awareness

Education

NRSWA Accredited

Tools

CAD

Civils 3D

Job description

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You’ll get all the benefits of being employed by us, while working on a variety of projects for our clients. Joining Waterman Aspen as a Highways Community Supervisor / Officer will see you as a key member of the West Midlands team and you can expect:

• A varied client base where you can apply and develop your skills
• Buy-in from clients to assist in your technical progression
• Further exposure to your chosen industry – increasing your awareness, knowledge and sharpening your skills
• The flexibility to broaden your horizons with each new secondment, without changing your employer
• Career development and training to reach your professional or academic qualification goals supported by our own network of mentors and managers
• Paid subscription to a professional body of your choice
• Regular social events and volunteering opportunities

Lead responding to, and resolving where appropriate, resident, and elected member issues with highways operational performance, quality etc. on behalf of the Assistant Director

• Day-to-day oversight and assurance of Highway Maintenance activities delivered by Amey focusing on performance, quality, and value for money
• Day-to-day visibility & leadership on site with operational teams, driving improvements in performance and quality
• Day-to-day visibility & leadership on site with elected members and residents driving improvements on performance and quality and ensuring that non-compliant work is rectified
• Early identification of performance and quality issues and developing solutions and relevant communications
• Ensuring that the service operates within the allocated budget
• Lead on ensuring that arrangements are in place for the three tiers of contract governance (Strategic Board, Operational Board and Delivery Project Teams)
• NRSWA Accredited
• Competency through NRSWA or LANTRA training
• Operational knowledge of Highways
• Experience of working within highway maintenance management
• Knowledge of the work environment and contract (the latter can be learnt on the job):
• Political awareness
• Visible leadership
• Confidence
• Performance focussed
• Solution orientated
• Customer obsessed
• Willing to have difficult conversations with our contractors re: performance
• A full UK driving licence
• Relevant design software/CAD/Civils 3D/where appropriate

You’ll get this and so much more…

As a salaried colleague, you’ll get a salary in line with your experience, skills and location along with an industry-leading benefits package:

• Contribution to commuting mileage
• Permanent health insurance
• 25 days annual leave (option to buy up to 5 more), in addition to the normal public holidays (based on a 40 hour week, pro rata for part-time colleagues)
• Company pension contribution
• Salary sacrifice to buy additional benefits
• 1 paid Waterman Aspen in the Community Day to volunteer in your local community