Higher Level Medical Secretary - Vascular

NHS; Shrewsbury; On-site; GBP 26,000 - 30,000; Full time

Job summary

An exciting opportunity awaits in a dynamic Medical Secretary team within the Vascular department at a prominent NHS Trust. This role offers a chance to make a real difference in patient care by managing clinical correspondence and supporting a busy office environment. Ideal candidates will possess strong interpersonal skills, a solid understanding of medical terminology, and a commitment to providing excellent customer care. With excellent career prospects and a supportive work environment, this position is perfect for those looking to grow in the healthcare sector.

Benefits

Excellent career prospects

Great work-life balance

Professional development opportunities

Qualifications

• Experience in audio typing and secretarial roles.
• Strong knowledge of medical terminology and customer care.

Responsibilities

• Produce accurate clinical correspondence for patients and colleagues.
• Manage a busy Medical Secretaries' office daily operations.

Skills

Audio typing

Interpersonal skills

Communication skills

Knowledge of medical terminology

Customer care

Education

4 GCSEs at grades 9-4

RSA Stage 3 typing

NVQ Level 3 in Business Administration

AMSPAR

ECDL

Tools

Microsoft Office (Word, Excel, PowerPoint)

PAS systems

Job description

Higher Level Medical Secretary - Vascular

The Shrewsbury and Telford Hospital NHS Trust

An exciting opportunity has become available to join our Medical Secretary team, working within the Vascular department in the Surgical Centre. The post holder will join a team of Medical Secretaries who organise the Consultant's workload, diaries, and clinical correspondence to ensure that an efficient service is provided to our patients.

Applicants should already possess 4 GCSEs (grades 9 - 4) or equivalent, RSA stage 3 typing, word processing (or have equivalent experience), knowledge of MS Office, and be working towards NVQ Level 3 Business/Medical Admin or AMSPAR. The ability to plan and prioritise a varied workload is essential, as are good interpersonal skills and the ability to communicate effectively with a variety of staff at all levels.

Main duties of the job

The post holder will produce accurate clinical and general correspondence for patients, colleagues, and GPs, often using complex and sensitive medical terminology from audio transcription and self-generated correspondence. You will need to respond appropriately to telephone calls from patients, who may be distressed or anxious, and deal with their concerns and queries sensitively.

You should have knowledge of good practice and systems within the secretarial / PA field, understanding of Health & Safety, and awareness of confidentiality and data protection issues.

The successful applicants will gain valuable experience in managing a busy Medical Secretaries' office daily operations.

About us

The Shrewsbury and Telford Hospital NHS Trust aims to provide high-quality, safe care for our patients in an environment that our staff are proud to work in.

The Shrewsbury and Telford Hospital NHS Trust offers excellent career prospects and a great work-life balance. Located in one of the most attractive parts of the country, with stunning countryside and vibrant towns, we boast state-of-the-art facilities, supportive teams, and excellent professional development opportunities.

Job responsibilities

For full duties and responsibilities, please refer to the attached document entitled Job Description.

Person Specification

Qualifications

• RSA Stage 3 typing or equivalent
• 4 GCSEs at grades 9-4 (or equivalent)
• Knowledge of Microsoft Office packages (PowerPoint, Word, Excel) and other IT skills gained through training and experience
• AMSPAR
• NVQ Level 3 in Business Administration
• ECDL

Experience and knowledge

• Audio typing experience
• Previous secretarial / PA experience
• Knowledge of medical terminology
• Customer Care experience
• Medical secretarial experience
• Knowledge of PAS systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a Disclosure check will be required to screen for any criminal convictions.

The salary range is £26,530 to £29,114 per annum, pro-rata.