Higher Level Medical Secretary - Paediatrics | The Shrewsbury and Telford Hospital NHS Trust

www.findapprenticeship.service.gov.uk - Jobboard; Telford; On-site; GBP 10,000 - 40,000; Full time

Job summary

A local NHS Trust is seeking a Medical Secretary for the Paediatric department in the Women's and Children's Centre. The role includes organising workloads, producing clinical correspondence, and supporting various medical staff, providing an excellent opportunity to gain valuable experience in a busy environment. Applicants must possess 4 GCSEs and relevant qualifications while demonstrating strong interpersonal and communication skills.

Qualifications

• Possess good knowledge of good practice and system of work within the secretarial/PA field.
• Understand health & safety as well as confidentiality/data protection issues.
• Be able to handle sensitive medical terminology.

Responsibilities

• Organise Consultant's workload and clinical correspondence.
• Respond to telephone calls from distressed patients sensitively.
• Produce accurate clinical and general correspondence.

Skills

Interpersonal skills

Communication skills

Planning and prioritisation

Education

4 GCSE's (grades 9 - 4) or equivalent

RSA stage 3 typing

Knowledge of MS Office

Working towards NVQ Level 3 Business/Medical Admin

Job description

This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust, The Shropshire Community Health NHS Trust, The Robert Jones and Agnes Hunt Orthopaedic Hospital or The Shropshire, Telford and Wrekin Integrated Care System. If you are not currently working for one of these organisations your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.



An exciting opportunity has become available to join our Medical Secretary team, working within the Paediatric department in the Women and Children's Centre. The post holder will join a team of Medical Secretaries who organise the Consultant's workload, diaries and clinical correspondence to ensure that an efficient service is provided to our patients.

Applicants should already possess 4 GCSE's (grades 9 - 4) or equivalent, RSA stage 3 typing, word processing (or have equivalent experience), knowledge of MS Office and be working towards NVQ Level 3 Business/ Medical Admin or AMSPAR. The ability to plan and prioritise a varied workload is essential as are good interpersonal skills and the ability to communicate with a variety of staff groups at all levels.

You should have knowledge of good practice and system of work within the secretarial / PA field, knowledge of Health & Safety and an understanding of confidentiality / data protection issues.

The successful applicants will gain valuable experience in the day-to-day management of a busy Medical Secretaries office.

The post holder will produce accurate clinical and general correspondence to Patients, colleagues and GP's, regularly using complex and sensitive medical terminology from audio transcription and self generated correspondence. You will be required to respond appropriately to telephone calls from patients, who can sometimes be distressed or anxious, and deal with their concerns and resolve their queries sensitively.

The successful applicant will be working alongside a team of Paediatrics Medical Secretaries within the Women and Children's Centre. You will be supporting a number of Consultants and Nurse Specialists in various specialities which will provide a variety of interesting work.

For full duties and responsibilities please refer to the attached document entitled Job Description.


This advert closes on Friday 15 Aug 2025