Higher Level Medical Secretary - Paediatrics

Shrewsbury and Telford Hospital NHS Trust; Shrewsbury; On-site; GBP 20,000 - 25,000; Full time

Job summary

A National Health Service Trust in Shrewsbury is looking for a Medical Secretary to join their Paediatric team. The role involves organizing the workload of Consultants, producing clinical correspondence, and providing sensitive support to patients. Suitable candidates should have GCSE qualifications, typing skills, and experience in medical administration. This position offers valuable experience in a busy medical office.

Qualifications

• Proficiency in organizing consultant's workload and diaries.
• Ability to handle sensitive medical terminology.
• Experience in a secretarial/PA role.

Responsibilities

• Produce accurate clinical and general correspondence.
• Respond to patients' telephone calls and concerns.
• Support Consultants and Nurse Specialists in various specialties.

Skills

Good interpersonal skills

Ability to plan and prioritize

Knowledge of Microsoft Office

Education

4 GCSE's (grades 9 - 4) or equivalent

RSA stage 3 typing and word processing

Working towards NVQ Level 3 Business/ Medical Admin or AMSPAR

Job description

Job overview

This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust, The Shropshire Community Health NHS Trust, The Robert Jones and Agnes Hunt Orthopaedic Hospital or The Shropshire, Telford and Wrekin Integrated Care System. If you are not currently working for one of these organisations your application will not be reviewed and automatically rejected at shortlisting stage.

An exciting opportunity has become available to join our Medical Secretary team, working within the Paediatric department in the Women and Children's Centre. The post holder will join a team of Medical Secretaries who organise the Consultant's workload, diaries and clinical correspondence to ensure that an efficient service is provided to our patients.

Applicants should already possess 4 GCSE's (grades 9 - 4) or equivalent, RSA stage 3 typing, word processing (or have equivalent experience), knowledge of MS Office and be working towards NVQ Level 3 Business/ Medical Admin or AMSPAR. The ability to plan and prioritise a varied workload is essential as are good interpersonal skills and the ability to communicate with a variety of staff groups at all levels.

You should have knowledge of good practice and system of work within the secretarial / PA field, knowledge of Health & Safety and an understanding of confidentiality / data protection issues.

Main duties of the job

The post holder will produce accurate clinical and general correspondence to Patients, colleagues and GP's, regularly using complex and sensitive medical terminology from audio transcription and self generated correspondence. You will be required to respond appropriately to telephone calls from patients, who can sometimes be distressed or anxious, and deal with their concerns and resolve their queries sensitively.

Working for our organisation

The successful applicant will be working alongside a team of Paediatrics Medical Secretaries within the Women and Children's Centre. You will be supporting a number of Consultants and Nurse Specialists in various specialities which will provide a variety of interesting work.

The successful applicants will gain valuable experience in the day-to-day management of a busy Medical Secretaries office.