Higher Education Outreach Coordinator

UCEN; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading further education provider in Manchester is looking for a Higher Education Outreach Coordinator to promote access to higher education among students. This role requires excellent communication skills and a strong customer service background, with responsibilities including leading outreach activities and delivering educational events across multiple campuses. The successful candidate will join a supportive team dedicated to improving educational outcomes.

Benefits

35 days paid annual leave plus 8 bank holidays

3 well-being days per year

Significant pension contribution

Retail discounts

Employee Assistance Program

Cycle to work scheme

Qualifications

• Strong customer service background.
• Ability to engage with stakeholders at all levels.
• Excellent presentation and communication skills.

Responsibilities

• Lead internal progression outreach activities.
• Deliver events promoting access to higher education.
• Work across campuses to support learner progression.

Skills

Customer service background

Excellent written and verbal communication skills

Stakeholder engagement

Presentation skills

Data handling and analysis

IT skills

Education

Level 3 Advice & Guidance qualification (or willingness to obtain)

Level 2 Maths and English

Job description

UCEN Manchester is seeking a passionate Higher Education Outreach Coordinator to lead internal progression outreach activities, primarily supporting The Manchester College students. This impactful role involves delivering events and initiatives that promote access to higher education. You'll work across campuses, collaborating with staff and students to raise aspirations and support learner progression. Occasional evening and weekend work is required to maximise student engagement. An enhanced DBS check is essential. Be part of a team driving real educational change.

We have an exciting opportunity at our City Centre campus to join our Student Experience & Engagement Department as a Higher Education Outreach Coordinator on a permanent, full time (35 hours per week) basis.

Site Information

This role will be based across multiple campuses.

Who are UCEN?

At UCEN Manchester, we are proud to be recognised as a leading further education provider, rated 'Good' by Ofsted and renowned for our commitment to excellence and innovation. As an employer of choice, we offer state-of-the-art facilities across our campuses, providing a modern, inspiring environment for both staff and students. Our inclusive and forward-thinking culture supports personal and professional development, with a strong focus on wellbeing and work-life balance. When you join UCEN Manchester, you become part of a passionate team dedicated to transforming lives and shaping the future of education in Greater Manchester.

Benefits

• 35 days paid annual leave plus 8 bank holidays
• 3 well-being days per year (FTE)
• Significant pension contribution
• Retail discounts
• Employee Assistance Program
• Cycle to work scheme

Role Responsibilities

Please see the attached role profile for an overview of general role responsibilities.

Skills, Qualifications and Experience

To be successful in this role, you will need to:

• Achieved or willingness to work towards a Level 3 Advice & Guidance qualification.
• Level 2 Maths and English
• Able to demonstrate a strong customer service background
• Excellent written and verbal communication skills
• Confidence to engage with stakeholders at all levels
• Excellent presentation skills
• Ability to work effectively in cross establishment teams and establish positive relationships
• Ability to foster a culture of positive teamwork
• Strong self-management skills to effectively manage calendars, delegated tasks, and workload.
• Aptitude for data handling and analysis skills
• Strong IT skills
• Access to a vehicle and a valid driving licence is required for this post
• To work at required evenings and, infrequently, at weekends for which time off in lieu/payment will be available.

Safeguarding

The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.

Equal Opportunities Statement

At Manchester College, we're committed to providing an environment free from discrimination, bullying, harassment, or victimisation, where all members of our community are treated with respect and dignity. The Manchester College is committed to working in an inclusive way with all the communities where we are geographically located and to developing a workforce and student community that reflects Greater Manchester's and the UK's rich diversity and vibrancy.

The closing date for this job advert is 27/08/2025. However, sometimes the job advert may close early if we receive a good response!