Higher Clerical Officer

TN United Kingdom; United Kingdom; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established healthcare provider is seeking a Higher Clerical Officer to join their team. This role is essential for ensuring the smooth operation of services by providing comprehensive administrative support. The ideal candidate will possess strong organizational skills, a solid understanding of various procedures, and the ability to supervise staff effectively. With a focus on patient care, this position offers a supportive environment for professional growth and development. If you're looking to make a meaningful impact in healthcare, this opportunity is perfect for you.

Benefits

27 days annual leave

8 public holidays

NHS Pension Scheme

Paid sick leave

Occupational health services

Employee counselling services

Work-life balance policies

Qualifications

• Educated to Higher Grade level.
• Ability to supervise staff and manage work under pressure.

Responsibilities

• Provide comprehensive administrative support to clinical and non-clinical staff.
• Supervise clerical staff and support line managers.

Skills

Interpersonal Skills

Organizational Skills

IT Skills (Microsoft Packages)

Supervisory Skills

Confidentiality

Education

Higher Grade Level Education

Job description

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NHS Lanarkshire has an opportunity for a Higher Clerical Officer.

The Higher Clerical Officer provides comprehensive Administrative and Clerical support to clinical and non-clinical staff in order to ensure the smooth running of the service and, where appropriate, supervise clerical staff and provide support to line managers.

NHS Lanarkshire

Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire comprises Acute Services (which currently provide hospital-based services over three main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships, which provide integrated primary healthcare and social care services to local communities and surrounding areas.

What we'll need you to bring

• Educated to Higher Grade level.
• Ability to supervise staff.
• Well-developed interpersonal skills in customer care.
• Good organisational and planning skills.
• Understanding of a range of procedures and processes.
• Ability to prioritise work and work on own initiative whilst under pressure.
• Proficient IT skills, including a working knowledge of Microsoft packages.
• Ensuring confidentiality, diplomacy, and discretion are maintained at all times.

Please note, for all vacancies where a driving licence is required, it must be a full UK/EU/EEA licence.

Contract type

Permanent

Part Time

20 hours

Please note this is a part-time post, and the salary for this position will be pro-rata.

Location and Working Pattern

This role will be based in the Clydesdale Locality.

The working pattern for this role is 8am - 12noon and 12noon - 4pm on alternate weeks.

While this advertisement may be for a specific post in a particular location, shortlisted applicants may be considered for similar vacancies in alternative locations.

Looking to find out more?

If you’re interested in this role, we would love to hear from you!

For enquiries regarding the application form or recruitment process, please contact Marion Bisset, Recruitment Administrator, at [emailprotected]. Please remember to include the job title and reference number in your email.

Why NHS Lanarkshire?

Join us and you will discover a supportive environment where you can develop your skills and further your career.

Some of NHS Lanarkshire’s benefits include:

• A minimum of 27 days annual leave, increasing with length of service.
• A minimum of 8 public holidays.
• Membership of NHS Pension Scheme, with life insurance benefits (for more information, visit the Scottish Public Pension website).
• Paid sick leave, increasing with length of service.
• Occupational health services.
• Employee counselling services.
• Work-life balance policies and procedures.

NHS Lanarkshire offers various support services on topics impacting both your work and personal life, including occupational health, spiritual care, and independent counselling. Access these via the links provided on this page.

Further Information

For more details on the role, refer to the Job Description. For information on the recruitment process, organisation, or services, consult our information pack or recruitment webpage.

Additional Information for Applicants

• Posts close at midnight on the specified date. If interest is high, we may close the advert early once sufficient applications are received. Please apply early.
• For help with the application process, visit: https://www.careers.nhs.scot/how-to-apply/application-process/
• Check your email regularly (including junk/spam) and your Jobtrain account for updates.
• Once submitted, applications cannot be amended.

NHS Lanarkshire is committed to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent—regardless of race, disability, gender, sexual orientation, or care experience, among other factors.

*Care-experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

Applicants must provide authentic responses to all questions in the application form. The use of AI, automated tools, or third-party assistance to generate or significantly modify responses is discouraged. By applying, you confirm all answers are your own work, reflecting your personal skills and experience. Non-compliance may result in withdrawal from the process.

Right to Work in the UK

NHS Lanarkshire must ensure all employees have the right to work in the UK.

We check the entitlement of all prospective employees, regardless of nationality or job category. UK Visas & Immigration rules are available at www.bia.homeoffice.gov.uk.

Applicants should verify their eligibility before applying. Note that all Band 1 and Band 2 posts are not eligible for sponsorship through the Skilled Worker route.