High Voltage Control Engineer

UK Power Networks; Ipswich; On-site; GBP 61,000 - 74,000; Full time

Job summary

A leading company in electricity distribution is seeking a High Voltage Control Engineer to manage the distribution network. This role involves ensuring compliance with safety regulations and effective response to network issues, requiring significant expertise in high voltage systems and a focus on customer service.

Benefits

25 days annual leave

Reservist leave - 18 days full pay

Personal Pension Plan

Season Ticket Loan

Discounted gym membership

Qualifications

• Experience working with high voltage systems as an Authorised Person is desirable.
• Knowledge of the Distribution Safety Rules and relevant operating procedures.
• IT skills to a competent user level.

Responsibilities

• Manage a section of the distribution network using SCADA and other systems.
• Provide rapid restoration of supply in fault situations.
• Sanction the issue of safety documents.

Skills

Safety compliance

Customer service

Information processing

Team collaboration

Education

ONC or equivalent

HNC (desirable)

Job description

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This High Voltage Control Engineer will report to Network Manager and will work within Network Operations and Control based in our Fore Hamlet - Ipswich (Sometimes Bury) office. You will be permanent employee.

You will attract a salary of £61,723 - £73, 709 per annum (depending on skills and experience). It is a shifted position which attracts a shift allowance upon authorisation and a bonus of 3%.

Close Date: 13th July 2025

All applications will be reviewed after the close date.

We also provide the following additional benefits

• 25 days annual Leave

Reservist Leave – Additional 18 days full pay and 22 unpaid

Personal Pension Plan – Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)

Tenancy Loan Deposit Scheme, Season Ticket Loan

Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes

Occupational Health support

Switched On – scheme providing discount on hundreds of retailers' products

Discounted gym membership

Employee Assistance Programme

UK Power Networks

UK Power Networksis the country's biggest electricity distributor, making sure the lights stay on for more than eight million homes and businesses across London, the South East and the East of England.

UK Power Networks continues to be listed in the Sunday Times' Top 25 Best Big Companies to Work For, and the Inclusive Top 50 UK Employers, and made industry history by becoming first company to win Utility of the Year two years running (2015 and 2016, also 2012). We are accredited in the Investors in People Platinum and Nation Equality Standard.

We invest more than £600 million in its electricity networks every year, offers extra help to vulnerable customers of need, and is undertaking trials to ensure that electricity networks support the transition to a low carbon future. It also moves cables and connects new electricity supplies.

Job Purpose:

Responsible to the Network Manager the Control Engineer will manage a section of the distribution network. You will maintain an overview of network security and availability. You ensure the Distribution Safety Rules are complied with alongside other procedures that are important for the safe operation of an high voltage system. Giving both advice and instruction and operating the system remotely they are important to making sure that UK Power Networks provides a safe and rapid response to faults and other unplanned situations. They also check and authorise planned operations on the network. They provide important data to the business to ensure compliance with licence conditions. This is an exciting and important role in ensuring UK Power Networks delivers many of its regulatory targets.

Network Control operates 24 hours a day and monitors & operates the Network throughout this period. Pattern working in both full and part shift roles is a requirement of the role. You must be prepared to work a full-shift pattern if required as a condition of the appointment.

Principal Accountabilities:

• Manage a section of the distribution network using SCADA and other network information systems.
• Provide rapid restoration of supply in fault situations.
• Provide technical advice to field operators and Operations Centre staff.
• Sanction the issue of safety documents.
• Comply with IIP fault reporting requirements.
• Checking and authorising planned high voltage schedules to provide compliance with the Distribution Safety rules and other relevant procedures
• Comply with the Grid and Distribution Codes and all relevant Safety Rules, Instructions and Codes of Practice.
• Maintain awareness of customer requirements and provision of relevant information.
• Communicate with other members within the Network Operations team and building relationships with other teams across the Business.
• Help develop procedures. Challenging existing processes and striving for continuous improvement.
• Mentor other members of the control team
• Ensuring Customer Minutes Lost (CMLs), Customer Interruptions (CIs) are minimised and targets delivered.
• Ensure that information is provided to help deliver a high BMoCS (Broad Measure of Customer Service) score

Nature and Scope:

High voltage Control Engineers are responsible, for the duration of their shift, for the safe operation of a section distribution system. You will be trained to control the high voltage network, where you are qualified and have a good track record opportunities to progress onto EHV control will be available.

Network Control is a team environment – you can demonstrate the ability to work within a team and adjust in real-time to the needs of the team throughout a shift.

You can expect to become authorised over all three license areas.

Qualifications:

• A minimum of an ONC or an equivalent is required for this role. An HNC is desirable
• Experience working on and around the high voltage system as an Authorised Person or Senior Authorised Person is desirable, or alternatively experience as working as a Control Engineer on electricity distribution systems.
• An understanding of the Distribution Safety Rules
• Familiarity with other procedures relevant to operating high voltage networks
• Experience of managing safe working practices and working to electrical safety procedures
• Knowledge the regulatory environment in which UK Power Networks operates
• Knowledge of the Safety Documents used within the industry and their significance and requirements
• With HNC and EHV authorisations you would be eligibal for the Band D grade of£73, 709.
• A focus on safety
• A focus on customer service
• The ability to process information quickly to allow correct actions following procedure to be made promptly to guarantee a rapid response to faults and other unplanned scenarios
• In real-time on knowledge on ongoing work and the priorities of each job
• The ability to switch between different faults and planned outages as you progress work throughout the day
• IT skills to a competent user level
• You can both understand and convey important technical and safety information to Field Engineers over the phone during high profile incidents

Health & Safety Responsibilities

Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.

Employees will ensure they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

If you have any queries in connection to this vacancy or your application, please contact us at [e-mail] quoting the vacancy reference number and a member of the team will get in touch with you as soon as possible.