High Jewellery & VIP Client Development Manager (EMEA)De Beers JewellersDiamond Sales

De Beers Group; London; On-site; GBP 80,000 - 120,000; Full time

Job summary

De Beers Group seeks a High Jewellery & VIP Client Development Manager to drive growth within the ultra-high-net-worth client sector. This role requires a deep understanding of luxury jewelry, exceptional interpersonal skills, and innovative outreach strategies. The successful candidate will be instrumental in enhancing client relationships, managing business development strategies, and contributing actively to the global sales objectives within a collaborative and dynamic environment.

Qualifications

• Strong experience in the luxury jewelry industry.
• Excellent interpersonal and communication skills.
• Proficiency in at least three languages.

Responsibilities

• Develop strategies to prospect HNW and UHNWI clients.
• Implement HJ Business Development strategies.
• Analyze VIP client portfolios and develop relationships.

Skills

Luxury jewelry experience

Commercial instinct

Creative outreach strategies

Communication skills

Customer-centric

Multilingual proficiency

Negotiation skills

Tools

Microsoft Office

Salesforce

Job description

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High Jewellery & VIP Client Development Manager (EMEA) - De Beers Jewellers, Diamond Sales, London

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 3902b27425f9

Job Views: 5

Posted: 02.06.2025

Expiry Date: 17.07.2025

Job Description:

As part of De Beers Group, we are The Home of Diamonds since 1888, bringing our pioneering diamond perfection to our clients through over 30 stores and a worldwide digital presence.

At De Beers Jewellers, we are committed to guiding individuals on their personal journey of discovery. We hand select the rarest natural diamonds, creating distinctive designs, each as unique as its wearer.

The key to success within our brand is an attitude of excellence, passion, and delivering for our clients. We seek motivated, ambitious people who thrive in an environment fostering collaboration, inclusivity, and creativity.

Reporting to the President of EMEA, the role will:

1. HNW Client Development and Prospection:
   • Build and implement effective strategies to prospect HNWI and UHNWI.
   • Participate in the HNWI social calendar and penetrate ultra-rich networks to recruit new HJ clients.
   • Identify VIP customers of other jewelry brands, create outreach strategies, and execute outreach.
   • Introduce client portfolios to the brand.
   • Provide weekly/monthly reports on outreach contacts.
2. High Jewelry (HJ) Business Development Strategy:
   • Define and implement the HJ Business Development strategy, including event calendar, stock allocation, and coordination with marketing, merchandising, and product teams.
   • Provide feedback on HJ collections, market trends, client requests, diamond sourcing, and special orders.
   • Assist stores with follow-up on HJ requests, negotiations, and sales to maximize success.
   • Act as a go-to for best price requests and advise on price negotiations.
   • Monitor and manage store HJ targets.
3. VIP Customer Relationship Management:
   • Analyze VIP client portfolios across stores.
   • Collaborate with store directors on VIP entertainment strategies.
   • Support Brand Ambassadors in discovering and building relationships with high-potential and VIP clients.
   • Enhance the HJ selling capabilities of store teams.
   • Support global best practice development and sharing, working closely with the Global Sales VP and Client team.

Qualifications:

• Strong experience in luxury jewelry industry.
• Deep understanding of brand, products, stones, HJ, history, and services.
• Knowledge of the HNWI market and habits.
• Commercial instinct, socialite background, multicultural awareness.
• Creative outreach strategies for HNWI and VIP clients.
• Existing client portfolio outside De Beers.
• Experience in HJ sales and negotiation skills.
• Excellent communication and interpersonal skills.
• Coaching ability to develop others.
• Customer-centric with a passion for excellent service.
• Proficiency in at least three languages; four preferred.
• Self-motivated, autonomous, energetic, proactive, results-oriented.
• Ability to multitask and work in an agile environment.
• Proficient in Microsoft Office; Salesforce knowledge is a plus.