HIA Assistant Technical Officer

The Role

An exciting opportunity has arisen for an Assistant Technical Officer based in the council's multi award-winning Home Improvement Agency. The postholder will support Technical Officers in delivering services that assist private sector vulnerable residents with repairs and disabled adaptations to their homes.

You will have experience in surveying residential properties and supervising building works. A minimum of a Higher National Qualification in a building-related subject or equivalent relevant experience is required.

The post holder should be able to work with minimal supervision, prioritise workloads, and communicate effectively with colleagues, partner organisations, and the public. Excellent numeracy, keyboard, and customer service skills are essential.

This is a permanent position, working 37 hours per week, Monday to Friday, 9:00 am to 5:00 pm. The role is based at Lancaster Town Hall and other council sites within the district, with hybrid working arrangements depending on service needs.

A full UK driving licence is essential for home visits across the district. The post holder must also sign up to the DVLA external licence validation service.

The successful candidate will be subject to an enhanced DBS check.

We offer flexible working options, including hybrid working, a flexi-time scheme, and flexible working hours to support work-life balance.

About You

You should embody our organisational values of Pride, Ownership, Working Together, and Ambition.

Our Benefits

Lancaster offers a supportive working environment and benefits, including:

• Generous annual leave
• Local Government Pension Scheme
• Employee discounts and schemes such as gym memberships and cycle to work

As part of our commitment to sustainability, you'll participate in efforts to reduce carbon emissions to net-zero by 2030. We are proud to be an Investor in People, Forces Friendly employer, and an Armed Forces Covenant organisation, welcoming applications from defence reserves and the armed forces community.

We value diversity and inclusion, aiming for a workforce representative of our community. We provide supportive networks and initiatives to promote wellbeing and inclusivity. We are also a disability confident employer.

Please note, due to high application volumes, we are unable to respond individually to all applicants. If you do not hear from us within two weeks of the closing date, your application was not successful. Interview date: TBC