HGV Service Advisor / Breakdown Co-ordinator

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HGV Service Advisor / Breakdown Co-ordinator, Coalville

Client:

Location:

Job Category: Other

EU work permit required: Yes

Job Reference:

eb4fe833f7a6

Job Views:

13

Posted:

28.04.2025

Expiry Date:

12.06.2025

Job Description:

My client, a market leader within their field and a Great Place to Work certified business, is looking for a passionate and skilled worker who thrives in a fast-paced, hands-on environment.

With time-served experience in an HGV or truck position with good technical/engineering aptitude, this could be the next step for you!

Previous experience with HGV, either as an ex-technician or in similar service advisor roles, is essential. Breakdowns will be a major part of this role, so relevant experience is required. The role involves ensuring adherence to Health & Safety regulations and some involvement in Facilities management.

Excellent customer care, communication skills, and administrative abilities are essential for this position.

Working hours are Monday to Friday, 9-hour days between 07:30 and 18:00.

Key Responsibilities (list is not exhaustive):

• Diligently review maintenance repair cost estimates, raise and authorize purchase orders to external vendors.
• Support maintenance issues involving customers and vendors.
• Liaise with OEM technical service departments and support fault diagnosis.
• Arrange and manage third-party work on premises.
• Assist with parts sourcing, procurement, and ordering.
• Analyze warranty situations and review data for fleet maintenance trends.
• Manage key accounts, from booking scheduled maintenance to dealing with breakdowns and raising damage recharges.
• Ensure site compliance with Health & Safety regulations and assist with Facilities management.

Key Skills:

• Previous experience with HGV, as an ex-technician or service advisor.
• Experience with breakdowns.
• Knowledge of Health & Safety and Facilities management.
• Excellent communication skills.
• Strong customer care skills.
• Computer literacy and administrative skills.
• Ability to work independently and as part of a team.

If you believe you have the right experience and want to join a Market Leader, APPLY today! Please call 01509 213000, submit your CV, or email to [emailprotected].