HGV Driver – Transport

Norman Piette Limited; United Kingdom; On-site; GBP 22,000 - 28,000; Full time

Job summary

Norman Piette Limited in Guernsey is seeking a delivery driver to provide excellent customer service while delivering and collecting products safely and on time. The role requires daily vehicle checks, safe driving, and adherence to traffic laws.

You will assist with loading/unloading, use proof-of-delivery devices, and participate in required training. The position emphasizes a safety-first approach, accuracy, and the ability to work both independently and in a team, with knowledge of Guernsey

Qualifications

• Must be aged at least 25 and hold a full clean driving license.
• Hiab training or willingness to train.
• Safety-first approach at all times.
• Maintains customer confidentiality.
• Excellent verbal and written communication skills.
• Ability to work in a team and individually.
• Organised with accuracy and attention to detail.
• Knowledge of Guernsey Roads.

Responsibilities

• Delivering and collecting products safely and on time.
• Carrying out daily vehicle checks and maintaining records.
• Complying with traffic laws and maintaining a clean driving record.
• Reviewing delivery orders to ensure completion and customer satisfaction.
• Assisting and supervising loading of goods for delivery.
• Operating equipment while avoiding overloading.
• Using handheld devices to evidence proof of delivery.
• Assisting with unloading goods on site.
• Providing excellent customer service and answering questions.
• Undergoing training as required by the business.
• Adhering to Group Policies and Health & Safety procedures.

Skills

Customer service

Verbal skills

Teamwork

Attention to detail

Safety-first

Tools

Hiab training

Job description

To provide excellent customer service by delivering/collecting products to all customers in a safe and timely manner.

Key Responsibilities

• Carrying out daily checks to ensure that vehicles are clean, safe to drive and ensure records are maintained.
• Being compliant with the traffic laws and maintaining a safe driving record.
• Maintaining good health to be medically fit to drive; undertaking medicals when required and advising the company of any prescribed medication, that may impact the ability to do the job.
• Reviewing orders scheduled for delivery, ensuring orders are complete and that the customer is satisfied.
• Assisting and supervising the loading of goods to be delivered in a safe, efficient manner.
• Operating equipment and machines whilst reducing the risk of vehicle overloading.
• Using handheld devices correctly to evidence proof of delivery.
• Assisting with the unloading of goods from vehicles on site.
• Providing excellent customer service, providing prompt service and answering customer questions.
• Undergoing training as and when required by the business.
• Providing assistance to other part of the Group where required.
• Complete any other reasonable duties as directed by the Manager.
• Adhere to Group Policies and Procedures.
• Adhere to the Group Health and Safety Policy.
• Adheres to and delivers the Group Values in all aspects of the role.

Essentials Skills and Knowledge

• Is aged at least 25 years to comply with HIAB and insurance requirements.
• Holds a full clean driving license with Category C or willingness to undergo training to obtain it.
• Works with a safety first approach at all times.
• Maintains customer confidentiality at all times.
• Understands and delivers excellent customer service practices.
• Excellent verbal, written communication and listening skills.
• Ability to work within a team and individually.
• Works in a professional and courteous manner.
• Organised with a high level of accuracy and attention to detail.
• Hiab trained or a willingness to undergo training to obtain the qualification.
• Knowledge of Guernsey Roads.

General Information

Based in the main site of Norman Piette in Guernsey, the postholder requires an appropriate Right to Work document or equivalent.