Henri-Lloyd Ecommerce Assistant (Fulltime)

About Odlo Wind UK Ltd. / Henri Lloyd UK Ltd.

At Henri-Lloyd, we've been pioneers in performance sailing and lifestyle apparel for nearly 60 years. As we continue to grow our B2C & B2B businesses, we're looking for an E-Commerce Executive (m/f/d) to join our team and play a key role in optimising our online operations.

Your field of play

This is an exciting opportunity for someone with a passion for ecommerce, digital operations, and website performance. Reporting to the Ecommerce Trading Manager, you'll be responsible for the day-to-day running of henrilloyd.com, ensuring our website is technically sound, trading effectively, and delivering a seamless customer experience.

Beyond site merchandising and content management, this role requires an analytical and technical mindset, with a strong understanding of system flows, integrations, and platform capabilities. You'll be working across Shopify Plus, third-party apps, and operational systems to ensure everything runs smoothly behind the scenes.

Key Responsibilities

1. Website & Platform Management - Oversee and maintain the website, ensuring products, categories, and content are up-to-date and performing optimally.
2. System & Data Flows - Understand and monitor how data moves between Shopify, third-party apps, and operational systems, troubleshooting any discrepancies.
3. Trading & Merchandising - Optimise product positioning, category structures, and filters to drive conversion and maximise revenue.
4. Promotions & Campaign Execution - Implement key launches, promotional activities, and seasonal campaigns, ensuring smooth execution across the site.
5. Customer Journey & UX - Work closely with developers and creative team to identify and improve UX/UI, site speed, and navigation.
6. Technical Troubleshooting - Identify and resolve issues related to integrations, checkout, order processing, and other backend functions.
7. Analytics & Reporting - Track and analyse key ecommerce KPIs, providing insights into traffic, conversion, and customer behaviour.
8. Collaboration - Work cross-functionally with digital marketing, operations, and customer service teams to ensure seamless ecommerce operations.

Your story

Be successful in this position you bring:

1. 1-2 years experience in an ecommerce, digital operations, or technical website role is preferred.
2. Strong understanding of Shopify Plus, third-party apps, and ecommerce system integrations.
3. Analytical and problem-solving mindset, with experience using Google Analytics, Looker, or other reporting tools.
4. Comfortable working with APIs, data flows, and operational processes (no coding required, but a technical understanding is key).
5. Excellent attention to detail, ensuring smooth execution of website updates and promotional activities.
6. Experience (or personal interest) working with premium fashion brands is a bonus!

What you can expect

1. Be part of a brand with a rich heritage and a forward-thinking approach to digital commerce.
2. Work in a collaborative environment where ideas are valued.
3. Enjoy a hybrid working setup with office and remote flexibility.
4. Opportunity to develop technical ecommerce skills and grow within a scaling business.
5. Employee discount on Henri Lloyd products.
6. Pension scheme and health benefits.
7. Opportunities for career progression within the company.

Are you ready?

By joining our young and dynamic business, you will be stepping into a challenging and invigorating environment where your contributions matter. You will have the chance to grow alongside the company and play a vital role in building its future. If this sounds like you, we'd love to hear from you. Apply now online and be part of Henri-Lloyd's next chapter. We are looking forward to getting your CV and learning more about you!