Henri-Lloyd Ecommerce Assistant (Fulltime)

ODLO; Manchester; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading company in performance sailing and lifestyle apparel is seeking an E-Commerce Executive to optimize their online operations at henrilloyd.com. This opportunity involves managing website performance, ensuring seamless customer experience, and collaborating with various teams while providing potential for growth in a dynamic environment.

Benefits

Employee discount on Henri Lloyd products

Pension scheme

Health benefits

Opportunities for career progression

Qualifications

• 1-2 years experience in an ecommerce or digital operations role.
• Strong understanding of Shopify Plus and ecommerce integrations.
• Experience using Google Analytics or reporting tools.

Responsibilities

• Oversee and maintain the website ensuring optimal performance.
• Monitor data flows between systems and troubleshoot discrepancies.
• Track and analyze ecommerce KPIs for insights.

Skills

Analytical mindset

Problem-solving

Attention to detail

Tools

Shopify Plus

Google Analytics

Looker

Job description

About Odlo Wind UK Ltd. / Henri Lloyd UK Ltd.

At Henri-Lloyd, we've been pioneers in performance sailing and lifestyle apparel for nearly 60 years. As we continue to grow our B2C & B2B businesses, we're looking for an E-Commerce Executive (m/f/d) to join our team and play a key role in optimising our online operations.

Your field of play

This is an exciting opportunity for someone with a passion for ecommerce, digital operations, and website performance. Reporting to the Ecommerce Trading Manager, you'll be responsible for the day-to-day running of henrilloyd.com, ensuring our website is technically sound, trading effectively, and delivering a seamless customer experience.

Beyond site merchandising and content management, this role requires an analytical and technical mindset, with a strong understanding of system flows, integrations, and platform capabilities. You'll be working across Shopify Plus, third-party apps, and operational systems to ensure everything runs smoothly behind the scenes.

Key Responsibilities

• Website & Platform Management - Oversee and maintain the website, ensuring products, categories, and content are up-to-date and performing optimally.
• System & Data Flows - Understand and monitor how data moves between Shopify, third-party apps, and operational systems, troubleshooting any discrepancies.
• Trading & Merchandising - Optimise product positioning, category structures, and filters to drive conversion and maximise revenue.
• Promotions & Campaign Execution - Implement key launches, promotional activities, and seasonal campaigns, ensuring smooth execution across the site.
• Customer Journey & UX - Work closely with developers and creative team to identify and improve UX/UI, site speed, and navigation.
• Technical Troubleshooting - Identify and resolve issues related to integrations, checkout, order processing, and other backend functions.
• Analytics & Reporting - Track and analyse key ecommerce KPIs, providing insights into traffic, conversion, and customer behaviour.
• Collaboration - Work cross-functionally with digital marketing, operations, and customer service teams to ensure seamless ecommerce operations.

Your story

Be successful in this position you bring:

• 1-2 years experience in an ecommerce, digital operations, or technical website role is preferred.
• Strong understanding of Shopify Plus, third-party apps, and ecommerce system integrations.
• Analytical and problem-solving mindset, with experience using Google Analytics, Looker, or other reporting tools.
• Comfortable working with APIs, data flows, and operational processes (no coding required, but a technical understanding is key).
• Excellent attention to detail, ensuring smooth execution of website updates and promotional activities.
• Experience (or personal interest) working with premium fashion brands is a bonus!

What you can expect

• Be part of a brand with a rich heritage and a forward-thinking approach to digital commerce.
• Work in a collaborative environment where ideas are valued.
• Enjoy a hybrid working setup with office and remote flexibility.
• Opportunity to develop technical ecommerce skills and grow within a scaling business.
• Employee discount on Henri Lloyd products.
• Pension scheme and health benefits.
• Opportunities for career progression within the company.

Are you ready?

By joining our young and dynamic business, you will be stepping into a challenging and invigorating environment where your contributions matter. You will have the chance to grow alongside the company and play a vital role in building its future. If this sounds like you, we'd love to hear from you. Apply now online and be part of Henri-Lloyd's next chapter. We are looking forward to getting your CV and learning more about you!