Helpline Volunteer

AGE UK; United Kingdom; Remote; GBP 10,000 - 40,000; Full time

Job summary

Join AGE UK as a Helpline Volunteer to support older people in need. This role involves listening and providing companionship through the Silver Line Helpline, ensuring a vital service that combats loneliness. Enjoy flexible remote volunteering, learn new skills, and make a meaningful impact in your community.

Benefits

Gain valuable experience

Flexible remote volunteering

Qualifications

• Compassionate and non-judgmental.
• Ability to provide empathy and understanding.
• Commitment to regular volunteering shifts.

Responsibilities

• Provide support and companionship to older people.
• Help reduce loneliness through conversation.
• Be a friendly voice, offering reassurance.

Skills

Empathy

Listening skills

Understanding

Patience

Job description

Helpline Volunteer

Be a friendly voice for older people, day or night.

Age UK’s Silver Line Helpline is a 24/7 confidential service providing support, conversation, and companionship to older people who may feel isolated. As a Helpline Volunteer, you’ll offer friendship and reassurance to those who need it most.

Why volunteer with The Silver Line Helpline?
Play a vital role in a 24/7 support service dedicated to older people
Use your listening skills to make a real difference in reducing loneliness
Enjoy flexible remote volunteering from the comfort of your own home
Gain valuable experience and learn new skills

We’re looking for compassionate and non-judgmental volunteers who can:
Provide empathy, understanding, and patience in their conversations
Commit to regular volunteering shifts
Help make a difference in someone's life - one call at a time

Be a lifeline for someone in need - join us today!