Helpdesk Engineer

Brighton (on-site) | 38k | Permanent Role

A great opportunity for an experienced Service Desk Engineer to join a leading law firm on a permanent basis. My client is looking for somebody with 6+ years of service desk experience to join on a permanent basis ASAP. This is an on-site role, based out of Brighton with 1 day a week in London - fully expensed. This position also offers the opportunity to travel to the firm's European offices.

Key Responsibilities:

• Respond to queries using the firm's call logging system as well as over the phone.
• Use creative and logical thinking to demonstrate troubleshooting skills.
• Resolve tasks such as username/password issues, hardware/software setup, and application menus, amongst other tasks.

Skills & Experience:

• 6+ years of experience in a service desk role.
• Citrix and Microsoft Exchange experience are a must.
• Active Directory.
• MS Teams / Zoom.
• Windows 10/11.

This is an immediate requirement and my client can move quickly for the right candidate.

Apply now with an up-to-date CV for full details. Direct any queries to Harry (harry.hambly@bsqtalent.com).