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A leading organisation is seeking a Helpdesk Coordinator in Smethwick to support critical operations. This role involves managing service requests, dispatching engineers, and maintaining service quality to ensure patient care. Strong customer service and IT skills are essential.
Salary: GBP13.85 per hour
Our client is currently recruiting for a Helpdesk Coordinator at their site in Smethwick B66.
Job role: Helpdesk Coordinator
Pay: £13.85 p/h PAYE
Start date: 30/06/2025
Duration: 3 months
Shifts: 7pm to 7am on a 4on 4off pattern
This role supports critical hospital operations. Handling service requests with care and professionalism is essential to ensure seamless service delivery and patient care.
You will be the first point of contact for service requests, responsible for jeopardy management, dispatching engineers, and tracking job progress to prevent delays and ensure SLAs are met.
This is an exciting opportunity to join a leading organisation where you can develop your skills and contribute to delivering excellent service.
If you meet the above criteria and feel this is the role for you, please apply online.
Name: Please include your first and last name.
Email: Please include your email address.
Phone: Please include your country code.
CV / Resume: Please attach your CV or Resume.
Work Eligibility: Yes, I am currently eligible to work (work permit/visa/citizenship) in the country to which I am applying. No, I am not currently eligible to work in the country.