Helpdesk Coordinator

Boden Group; Norwich; On-site; Full time

Job summary

A UK-based facilities management company is seeking a Helpdesk Coordinator in Norwich. This office-based role offers weekends off and a supportive team environment. The coordinator will manage subcontractor work and an internal inbox, ensuring timely completion of ppm works. Ideal candidates have experience in planning and the FM sector. The position is temp to perm, with a weekly pay of £17-18 and a permanent salary of £26k.

Benefits

Weekends off

Great team environment

Qualifications

• Previous experience in planning/scheduling ppm works.
• Experience in the FM background.

Responsibilities

• Managing work for subcontractors, coordinating ppm works.
• Managing an internal inbox, dealing with queries.
• Allocating work, updating the system as needed.
• Ensuring all ppm works are completed within the allotted time frames.

Skills

Planning/scheduling

Dealing with queries

Work allocation

Job description

Overview

We are looking for a Helpdesk Coordinator to join our team on a temp to perm basis, helping to support on the coordination of ppm works. This role is office based, offering weekends off and a great team environment.

Role

Helpdesk Coordinator

Monday to Friday

Location: Norwich, NR4 post code

Salary: £17-18ph paid weekly via umbrella

Contract: Temp to perm (permanent salary is £26k)

Responsibilities

• Managing work for subcontractors (10 plus) helping to coordinate ppm works
• Managing an internal inbox, dealing with queries in a timely manner
• Allocating work, updating on the system as needed
• Ensuring all ppm works are completed within the alloted time frames

Qualifications

• Have previous experience in planning/ scheduling ppm works
• Experience in the FM background

How to apply

We would love to speak to any Helpdesk coordiantors, repairs schedulers, FM Schedulers, FM coordinators etc

If you are interested in discussing this role, please apply directly to this advert