Helpdesk Co-Ordinator

TN United Kingdom; Swinton; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking two temporary support staff to join their busy helpdesk team. This role involves handling a high volume of calls, logging jobs, and ensuring tasks are completed efficiently. The ideal candidates will possess strong communication and organisational skills, contributing to a smooth operation in a fast-paced environment. If you are confident on the phone and eager to support a dynamic team, this opportunity is perfect for you.

Qualifications

• Confident and professional on the phone.
• Good organisational skills are essential.

Responsibilities

• Handling a high volume of calls (around 100 per day).
• Logging jobs and ensuring completion.
• Updating records and taking messages.

Skills

Customer Service

Organisational Skills

Communication Skills

Job description

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– 37 Hrs per week. Monday – Thursday 9am – 5.30pm Friday 9am – 5pm with a 1 hour break for lunch. This is a temporary role to start immediately. Based in Kearsley.

Job Overview
Our client is looking for 2 temporary support staff to support on a busy helpdesk to assist with a backlog of work.

Duties

• Handling a high volume of calls (around 100 per day)
• Logging jobs and making sure jobs are completed
• Taking messages
• Updating records

To be successful you will be confident and professional on the phone and have good organisational skills. Previous helpdesk/customer service skills would be beneficial but not essential.

Please call Amanda on 01204 361 155 if you would like to discuss in more detail