Helpdesk Administrator

Biological Consulting Europe Ltd; Royal Tunbridge Wells; On-site; GBP 32,000; Full time

Job summary

Join a reputable family-owned business as a Maintenance Administrator in Tunbridge Wells. This role offers a chance to thrive in a supportive environment, coordinating schedules, managing communications, and ensuring smooth operations within the maintenance team. With a focus on finance-related administration and excellent organizational skills, you'll contribute significantly to the team's success. Enjoy working in a newly refurbished office with secure on-site parking, and be part of a close-knit team where your contributions are valued. If you're ready for a fulfilling career in a stable company, we want to hear from you!

Benefits

On-site parking

Supportive team environment

Newly refurbished office

Qualifications

• Experience in Facilities Management or maintenance environment.
• Strong background in finance-related admin tasks.

Responsibilities

• Coordinate engineer schedules and manage internal systems.
• Handle client communications and process financial documents.

Skills

Facilities Management (FM)

Finance-related administration

Organisational skills

IT literacy

Communication skills

Administrative experience

Job description

Maintenance Administrator – Tunbridge Wells
Up to £32,000 per annum | Office-Based | Permanent Role

CBW Staffing Solutions are currently recruiting for a Maintenance Administrator on behalf of a highly reputable, family-owned business based in the heart of Tunbridge Wells. This is a fantastic opportunity to join a supportive and growing team in a newly refurbished office environment with on-site parking.

Key Details:

• Location: Tunbridge Wells
  
  
• Salary: Up to £32,000 per annum (dependent on experience)
  
  
• Working Hours: 08:00 – 17:00, Monday to Friday
  
  
• Contract Type: Full-time, Permanent
  
  
• Work Arrangement: Fully office-based
  
  
• Parking: Secure, on-site parking available
  
  

Role Overview: As a Maintenance Administrator, you will play a crucial role in supporting the day-to-day operations of the maintenance team. You’ll be responsible for coordinating engineer schedules, managing internal systems, handling client communications, and processing financial documents such as purchase orders and quotations.

Key Responsibilities:

• Liaising with clients, engineers, and internal staff to ensure smooth operations
  
  
• Managing engineer diaries and scheduling appointments via internal systems
  
  
• Raising and processing purchase orders and job quotes
  
  
• Coordinating with the maintenance supervisor to allocate daily tasks
  
  
• Managing incoming and outgoing communications (emails and calls)
  
  
• Maintaining accurate records by scanning and uploading documentation
  
  
• Opening and closing maintenance jobs on internal systems
  
  
• Assisting with diary and call-out rota management
  
  
• Providing general administrative support to the wider team
  
  

Required Experience and Skills:

• Prior experience in a Facilities Management (FM) or maintenance environment
  
  
• Strong background in finance-related admin: quotations, invoicing, purchase orders
  
  
• Excellent organisational and multitasking abilities
  
  
• IT literate with the ability to quickly adapt to new systems
  
  
• Confident communicator with strong interpersonal skills
  
  
• Proven administrative experience in a fast-paced office setting
  
  

If you're looking to join a close-knit team where your work is valued and you can grow within a stable company, we’d love to hear from you.

To apply, please send your CV to Abbie at CBW Staffing Solutions for immediate consideration.