Helpdesk Administrator

TN United Kingdom; Royal Tunbridge Wells; On-site; GBP 32,000; Full time

Job summary

An established industry player is seeking a Maintenance Administrator to join their team in a supportive and growing environment. This role involves coordinating engineer schedules, managing client communications, and processing financial documents. With a focus on organizational and multitasking skills, this position offers a fantastic opportunity to grow within a stable company. Enjoy secure on-site parking and a collaborative atmosphere where your contributions are valued. If you're ready to take the next step in your career, this role is perfect for you.

Benefits

On-site parking

Supportive team environment

Stable company

Office-based work

Qualifications

• Experience in Facilities Management or maintenance environment.
• Background in finance-related admin: quotations, invoicing, purchase orders.

Responsibilities

• Coordinate engineer schedules and manage internal systems.
• Handle client communications and process financial documents.
• Provide general administrative support to the maintenance team.

Skills

Facilities Management (FM)

Finance-related administration

Organizational skills

Multitasking

Communication skills

Administrative experience

Tools

Internal systems

Job description

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Helpdesk Administrator, Royal Tunbridge Wells

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Client:

CBW Staffing Solutions

Location:

Royal Tunbridge Wells, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

56f15f806cce

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Maintenance Administrator – Tunbridge Wells
Up to £32,000 per annum | Office-Based | Permanent Role

CBW Staffing Solutions are currently recruiting for a Maintenance Administrator on behalf of a highly reputable, family-owned business based in the heart of Tunbridge Wells. This is a fantastic opportunity to join a supportive and growing team in a newly refurbished office environment with on-site parking.

Key Details:

• Location: Tunbridge Wells
  
  
• Salary: Up to £32,000 per annum (dependent on experience)
  
  
• Working Hours: 08:00 – 17:00, Monday to Friday
  
  
• Contract Type: Full-time, Permanent
  
  
• Work Arrangement: Fully office-based
  
  
• Parking: Secure, on-site parking available
  
  

Role Overview: As a Maintenance Administrator, you will play a crucial role in supporting the day-to-day operations of the maintenance team. You’ll be responsible for coordinating engineer schedules, managing internal systems, handling client communications, and processing financial documents such as purchase orders and quotations.

Key Responsibilities:

• Liaising with clients, engineers, and internal staff to ensure smooth operations
  
  
• Managing engineer diaries and scheduling appointments via internal systems
  
  
• Raising and processing purchase orders and job quotes
  
  
• Coordinating with the maintenance supervisor to allocate daily tasks
  
  
• Managing incoming and outgoing communications (emails and calls)
  
  
• Maintaining accurate records by scanning and uploading documentation
  
  
• Opening and closing maintenance jobs on internal systems
  
  
• Assisting with diary and call-out rota management
  
  
• Providing general administrative support to the wider team
  
  

Required Experience and Skills:

• Prior experience in a Facilities Management (FM) or maintenance environment
  
  
• Strong background in finance-related admin: quotations, invoicing, purchase orders
  
  
• Excellent organisational and multitasking abilities
  
  
• IT literate with the ability to quickly adapt to new systems
  
  
• Confident communicator with strong interpersonal skills
  
  
• Proven administrative experience in a fast-paced office setting
  
  

If you're looking to join a close-knit team where your work is valued and you can grow within a stable company, we’d love to hear from you.

To apply, please send your CV to Abbie at CBW Staffing Solutions for immediate consideration.