Helpdesk Admin - Craigavon

VanRath; Craigavon; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading company in Craigavon is seeking a Helpdesk Administrator to manage communications and support facilities management tasks. This full-time role offers growth opportunities and overtime pay, ideal for candidates with client-facing experience and proficiency in Microsoft Office.

Benefits

Benefits

Growth Opportunities

Overtime (1.5x)

Qualifications

• Experience in a client/customer-facing role.
• Helpdesk experience required.

Responsibilities

• Managing internal and external emails.
• Raising and closing jobs within Facilities Management.
• Answering calls from clients and engineers.

Skills

Microsoft Office

Client/Customer Facing

Helpdesk

Tools

CAFM systems

Job description

VANRATH are assisting with the recruitment of a Helpdesk Administrator for a major M&E contractor company based in Craigavon.

This is a full-time position, working Monday to Friday with an early finish on Friday.

Position details:

• Type: Permanent
• Location: Craigavon
• Salary: £23,500 + Benefits, Growth Opportunities, and Overtime (1.5x)
• Hours: 36.75 hours per week, with any additional hours paid at 1.5x hourly rate

Responsibilities:

• Managing internal and external emails
• Raising and closing jobs within Facilities Management
• Raising Purchase Orders for the Supply Chain
• Answering calls from clients and engineers

Ideal Criteria:

• Proficiency with Microsoft Office
• Experience in a client/customer-facing role
• Helpdesk experience
• Experience with CAFM systems (advantageous)