Hell's Kitchen Sommelier

Clermont Hotel Group; Greater London; On-site; GBP 41,548,000 - 48,216,000; Full time

Benefits offered by this job

Pension

Healthcare

Staff meals

Training & development

Job summary

The Cumberland, part of Clermont Hotel Group in London, is seeking an experienced sommelier to deliver expert wine service and tailored recommendations to guests of Hell’s Kitchen. You will curate wine pairings, build relationships with guests and VIPs, train the front-of-house team, manage stock and collaborate with suppliers while ensuring licensing and safety standards.

The role offers competitive hourly pay of £14.50 plus tronc, with pension and healthcare schemes and a supportive

Qualifications

• Strong wine knowledge with relevant qualifications (WSET or equivalent desirable).
• Proven ability to deliver exceptional guest service in premium dining.
• Experience leading front-of-house teams and wine programs.

Responsibilities

• Deliver expert wine service and tailored recommendations to guests.
• Curate thoughtful wine pairings to complement the Hell’s Kitchen menu.
• Build relationships with guests, recognising regulars and VIPs.
• Support development and training of the front-of-house team in wine knowledge.
• Manage wine stock, storage and presentation to the highest standards.
• Work with suppliers to maintain a relevant, exciting and commercially sound wine list.
• Ensure compliance with licensing, service and safety standards.

Skills

Wine knowledge

Customer service

Wine pairing

Stock management

Staff training

Supplier liaison

Education

WSET certification

Job description

The Cumberland

Contract: Full Time

Payment: Hourly

Salary: £14.50 per hour + tronc

Inspired by the hit television series created by Michelin starred chef Gordon Ramsay, Hell’s Kitchen (London) is an immersive dining experience that captures the energy and excitement of the iconic television show and delivers it directly to the table.

Designed to transport guests straight into the heart of the action, the restaurant blends theatrical flair with culinary excellence and exceptional service, while pairing outstanding food and drink with world class service.

Recreating the tension of the show’s famed red and blue open kitchens diners witness the precision and intensity behind every dish, as well as a contemporary bar showcasing the latest trends in mixology. The menu features signature, show-inspired creations such as the legendary Beef Wellington, Pan-Seared Scallops, and Sticky Toffee Pudding, each prepared with the same passion and perfection expected from the show’s world-class chefs.

More than a meal, Hell’s Kitchen offers guests a front-row seat to the ultimate dining performance in one of London’s most sought-after locations, The Cumberland champions the city’s cultural and music scene, inspired by its rich history of housing music legends.

What You’ll Be Doing

• Delivering expert wine service and tailored recommendations to guests
• Curating thoughtful wine pairings to complement the Hell’s Kitchen menu
• Building strong relationships with guests, recognising regulars and VIPs
• Supporting the development and training of the front-of-house team in wine knowledge
• Managing wine stock, storage and presentation to the highest standards
• Working with suppliers to maintain a relevant, exciting and commercially sound wine list
• Ensuring compliance with licensing, service and safety standards

What You'll Bring

• Previous experience as a Sommelier or senior wine-focused role in a premium or fine-dining environment
• Strong wine knowledge with relevant qualifications (WSET or equivalent desirable)
• Confident, engaging and guest-focused communication style
• Commercial awareness and attention to detail
• Calm, professional and polished under pressure
• A natural ambassador for the Hell’s Kitchen brand

What You’ll Get In Return

As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests.

In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.

Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.

Financial Wellbeing – You Work Hard, So We’ll Always Help Your Money Work Hard For You! Some Of The Great Things You Can Take Advantage Of Include

• Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it
• Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you
• Refer a Friend – Earn up to £1000 when friends join our team
• Interest-Free Loans – Season ticket loans to make commuting easier

Mental & Physical Well-being - We’re here to support your well-being, whenever and wherever you need it.

• On-Site Mental Health First Aiders
• 24/7 Employee Assistance Line – Free, confidential advice
• Be Well Platform – Our Online fitness and wellness resources
• Gym Discounts & Cycle to Work Scheme

Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.

• ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition
• Social & Seasonal Events – Fun, inclusive celebrations
• People Council – A platform for every voice
• Paid Volunteering Days – Give back to causes close to you

At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.