HEINEKEN UK Careers Event - Customer Service Careers in Supply Chain

The HEINEKEN Company; City of Edinburgh; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company at the forefront of the drinks industry! This exciting opportunity allows you to grow your career in customer service within the Supply Chain Function. Attend our in-person event to learn about future roles, including Logistics Key Account Manager and Customer Service Representative. Connect with our talented team, gain insights into our operations, and discover the benefits of working with us, including a generous holiday allowance and company-funded healthcare. Don't miss your chance to influence decision-making and build strong relationships in a dynamic environment!

Benefits

Annual bonus

Company-funded private medical healthcare

Double matched pension (up to 10%)

35 days’ holiday

Monthly case of ciders and beers

Comprehensive development opportunities

Qualifications

• Proactive mindset and strong customer relationship skills.
• Ability to influence decision-makers and form connections.

Responsibilities

• Engage with stakeholders to understand customer needs.
• Support process improvements in supply chain operations.

Skills

Analytical Skills

Customer Relationship Management

Stakeholder Management

Problem Solving

Job description

HEINEKEN UK Careers Event – Customer Service Careers in Supply Chain

As the UK's leading pub, beer and cider business, we're home to some of the world's best-loved drinks brands, and a leading player in the international drinks industry.

If you’re interested in growing a career in customer service with us, come along to our in-person event to hear about future roles in our Supply Chain Function’s Customer Service, Logistics and Planning team.

Date: Thursday 29th May @ 9.30am to 11.30am

Location: Edinburgh

What’s in it for you?

This is your chance to learn about and register your interest in upcoming hybrid vacancies (Logistics Key Account Manager and Customer Service Representative), based in our Edinburgh head office.

• Discover who we are and what we're about.
• Hear from our people about life in the Customer Service, Logistics and Planning team – challenges, benefits, progression opportunities… and the unfiltered truth!
• Connect with our colleagues, grow your network and stay in the loop for future opportunities.
  
  

Who are we looking for?

We’re after people who are analytical, confident, and great with people – especially senior stakeholders across different functions. You’ll bring a proactive mindset and customer relationship skills, ready to influence decision-makers and build strong connections.

You May Also Have

• Solid knowledge of supply chain operations
• Previous customer account experience
• Experience in process change/improvements
• The ability to manage multiple stakeholders, internally and externally
• A knack for forming positive relationships
• Proven ability to solve problems effectively using a structured framework
  
  

Our Benefits

Here’s a flavour of the benefits we offer:

• Annual bonus
• Company-funded private medical healthcare
• Double matched pension (up to 10%)
• 35 days’ holiday
• A monthly case of our delicious ciders and beers (low and no alcohol options available)
• Comprehensive opportunities to develop
  
  

You’ll also have the chance to get involved with one of our colleague networks, where people from all over the business work together to ensure we’re always working towards being a diverse and inclusive company.

How do you share your interest?

Please apply using your CV before Wednesday 14th May 2025. We’ll be in touch soon with further information.