Hedge End - CM 30 Assistant Manager Assistant Counter Manager

The Estée Lauder Companies Inc.; Hedge End; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as an Assistant Counter Manager, where you will inspire and lead a team to achieve excellence in customer service and sales. This role is perfect for ambitious individuals with a passion for retail and a flair for coaching others. You'll have the opportunity to grow your career in a dynamic environment that values diversity and offers outstanding training. If you're ready to take the next step in your career with a leader in prestige beauty, this is the role for you.

Qualifications

• Proven retail experience preferably within cosmetics.
• Previous supervisory experience with a track record of coaching others.

Responsibilities

• Support the Store Manager in leading and developing the Sales Associates.
• Achieve sales, customer service, and operational targets.

Skills

Supervisory Skills

Coaching

Customer Service

Retail Operations

Inventory Management

Point-of-Sale Software

Microsoft Office

Tools

Retail Point-of-Sale Software

Microsoft Office

Job description

Description

We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self⁃starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

⁃ Proven retail experience preferably within cosmetics

⁃ The ability to provide inspirational, authentic and personalized customer service

⁃ Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets

⁃ Retail operations experience including inventory management and cash reconciliation

⁃ Ability to work retail hours including days, nights, weekends and special events in a fast⁃paced work environment

⁃ Previous experience with retail point⁃of⁃sale software

⁃ Proficient in Microsoft Office

⁃ Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview