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Heavy Equipment Field Technician

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Cambridge

On-site

GBP 30,000 - 40,000

Full time

Yesterday
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Job summary

A leading company in the construction equipment industry is seeking a motivated Field Service Technician to maintain and repair heavy equipment at customer sites. This full-time position offers career growth, ongoing training, and a supportive team culture. Ideal candidates will have experience in heavy equipment repair and a commitment to customer satisfaction.

Benefits

Ongoing technical training and advancement potential
Stable employment in a respected company

Qualifications

  • 2+ years of experience in diesel, agricultural, automotive, or heavy equipment repair.
  • Must pass or obtain DOT physical certification.
  • Welding and cutting torch experience a plus.

Responsibilities

  • Diagnose and repair heavy equipment at customer job sites.
  • Perform field repairs and maintenance in a safe and timely manner.
  • Complete all work orders using the 3C format (Complaint, Cause, Correction).

Skills

Troubleshooting skills
Customer-focused
Adaptability

Education

High school diploma or GED
Technical degree in diesel or heavy equipment

Job description

Job DescriptionJob DescriptionField Service Technician Heavy Equipment

Location:Cambridge, Ohio--our ideal candidate would live between Cambridge and Brilliant, Ohio
Company: Southeastern Equipment Company, Inc.
Job Type: Full-time | Non-Exempt
Effective Date:5.2.2025
Travel: Minimal approximately 15 days per year for meetings and training
Reports To: Operations Manager or Service Manager

About the Role

Southeastern Equipment Company is seeking a skilled and motivated Field Service Technician to join our team. In this role, you'll be responsible for diagnosing, repairing, and maintaining a wide range of heavy equipment at customer job sites. This position requires a high level of mechanical aptitude, attention to detail, and a commitment to safety and customer satisfaction.

Every day will bring new challengesfrom troubleshooting complex hydraulic or electrical systems to ensuring equipment runs safely and efficiently. If you're hands-on, resourceful, and ready to grow your career in a dynamic field environment, this is the opportunity for you.

Why Work with Us

  • Mission-Driven: Our goal is simplehelp our customers win

  • Core Values: Hustle, Thoughtful, Passionate, Customer-Focused

  • Supportive Culture: Team-based, respectful, and results-oriented

  • Growth Opportunities: Ongoing technical training and advancement potential

  • Stability: Join a respected name in the construction equipment industry

Key Responsibilities

Diagnose and Repair Equipment

  • Perform field repairs and maintenance in a safe, timely, and professional manner

  • Recreate and diagnose customer complaints using schematics and diagnostic tools

  • Communicate needed parts and supplies to the service and parts departments

  • Complete repairs within quoted timeframes or notify supervisor of delays

  • Maintain a clean and safe work environment, including vehicle and tools

Documentation and Reporting

  • Complete all work orders using the 3C format (Complaint, Cause, Correction)

  • Accurately log time, parts, and materials used

  • Ensure daily notes are entered into electronic work order system

Customer Service and Communication

  • Interact with customers professionally to explain repairs and equipment needs

  • Perform equipment inspections and suggest additional repairs if necessary

Safety and Compliance

  • Follow all company safety policies and OSHA regulations

  • Maintain field service vehicle in compliance with DOT standards

  • Complete regular vehicle inspections and maintenance

Team Collaboration

  • Assist with quoting and estimating repair work as needed

  • Uphold a respectful and honest communication style with customers and team members

Qualifications

  • High school diploma or GED

  • 2+ years of experience in diesel, agricultural, automotive, or heavy equipment repair

  • Technical degree or equivalent experience in diesel or heavy equipment

  • Ability to read electrical and hydraulic schematics

  • Welding and cutting torch experience a plus

  • Must pass or obtain DOT physical certification

  • Strong troubleshooting skills and a high level of initiative

  • Dependable, adaptable, and customer-focused

Physical Requirements

  • Must regularly lift and/or move up to 50 pounds and occasionally over 100 pounds

  • Frequent standing, crawling, kneeling, climbing, and overhead lifting

  • Regular use of power tools and diagnostic equipment

  • Work includes outdoor conditions and physical inspection of large equipment

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