Heavy Duty Cleaner

www.findapprenticeship.service.gov.uk - Jobboard; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading educational institution in England seeks a Heavy Duty Cleaner for their Residences team. The role involves domestic cleaning tasks while collaborating with the management team to ensure high-quality service for students and guests. Candidates should have experience in a fast-paced environment, strong communication skills, and attention to detail. A comprehensive benefits package is offered, including generous holiday and pension contributions.

Benefits

Up to 38 days of holiday

Generous Local Government Pension Scheme

Access to university facilities

Qualifications

• Experience working in a fast-paced customer service environment, particularly in domestic or porter roles.
• Ability to work effectively as part of a professional team with a strong work ethic.
• Good time management and workload prioritization skills.

Responsibilities

• Perform domestic cleaning tasks in student accommodations, including kitchens, bedrooms, bathrooms, and linen changes.
• Address customer queries, issues, or concerns.

Skills

Excellent organizational and interpersonal skills

Strong written and verbal communication skills

Attention to detail

Job description

Full-time position (37 hours per week). The role primarily operates Monday to Friday, with occasional evening and weekend work for events such as Student Arrivals Weekend, Open Days, and Summer Conferences.

Oxford Brookes University is seeking an exceptional Heavy Duty Cleaner to join the Residences team. You will work closely with the management team to deliver high-quality service and operational support to students and conference guests. Collaboration with Supervisors and Domestic Assistants is essential to ensure compliance standards are met and maintained. Additionally, you will support the Residence Life team to enhance the student experience.

We offer a friendly, professional environment where every staff member is valued. You will receive support and training from your line manager to help you succeed and develop in your role. For more information on benefits, visit: www.brookes.ac.uk/job-vacancies/working-at-brookes.

For further details, refer to the full job description.

Role Responsibilities:

• Perform domestic cleaning tasks in student accommodations, including kitchens, bedrooms, bathrooms, and linen changes.
• Address customer queries, issues, or concerns.

Candidate Experience:

• Experience working in a fast-paced customer service environment, particularly in domestic or porter roles.
• Ability to work effectively as part of a professional team with a strong work ethic.
• Good time management and workload prioritization skills.

Key Skills:

• Excellent organizational and interpersonal skills.
• Strong written and verbal communication skills.
• Attention to detail.

Previous applicants need not apply.

This role does not qualify for sponsorship under the Skilled Worker visa scheme. However, applications are welcome from candidates eligible for visas via other routes.

Benefits:

Oxford Brookes offers a comprehensive benefits package, including up to 38 days of holiday (rising to 41), a generous Local Government Pension Scheme (employer contribution of 19.2%), cycle-to-work scheme, and access to university facilities such as the NHS Dentist, Brookes Nursery, and sports facilities.

*Note: A background disclosure check (DBS) is required before appointment.

Oxford Brookes values inclusivity and is committed to equal opportunity employment. We welcome applications from all qualified candidates who share our values. As a Disability Confident Employer, we guarantee to interview any disabled applicant who meets the essential criteria.

Application Process:

Please complete the online application, upload your CV, and include a cover letter explaining how you meet the person specification.