Heating Services Supervisor

Bromford; Birmingham; On-site; GBP 49,000 - 51,000; Full time

Job summary

A leading housing provider in Birmingham seeks a qualified professional to lead a team in heating services. Responsibilities include providing technical guidance and ensuring high standards in service delivery. The ideal candidate will possess NVQ Level 3 in HVAC, Gas Safe status, and strong leadership skills. Competitive salary and benefits offered, alongside a positive company culture.

Benefits

Salary: £49,788.65 per year

Performance Bonus based on targets

Flexible Working options

Personal benefits fund of £500 annually

27 days annual leave plus bank holidays

Pension options with employer contributions

Life Assurance

Wellbeing Support for employees and family

Retail discounts

Family Leave options

Qualifications

• Extensive experience in heating systems from installation to commissioning.
• Proven ability to lead and manage technical teams.
• Strong understanding of CDM Regulations and gas safety procedures.

Responsibilities

• Lead a team of engineers delivering repairs and maintenance.
• Provide technical guidance and coach team members.
• Drive quality assurance and ensure regulatory compliance.

Skills

Leadership

Technical guidance

Communication skills

Organizational skills

Education

NVQ Level 3 in HVAC

Core Gas Safety (CCN1)

Gas Safe Registered Person status

Level 3 Gas Audit qualification

Job description

About the role

Contract: Permanent
Hours: 40 hours per week
Location: Birmingham

Reporting to the M&E Heating Service and Repair Programme Manager, you ll lead a team of approximately 12 engineers delivering repairs, maintenance, servicing, and void (Empty Homes) works. Taking a hands-on approach, you ll provide technical guidance, coach your team to meet performance targets, and ensure consistently high standards across all areas of delivery.

You'll play a key role in driving quality assurance, ensuring all work is completed safely, efficiently, and in full compliance with regulatory standards-while keeping customer satisfaction at the heart of service delivery.

Join Bromford, part of Bromford Flagship, and become part of a leading housing provider delivering community-focused services across the Midlands and South West - all backed by the scale and ambition of the Bromford Flagship group.

What we re looking for

We're seeking a skilled professional with strong leadership qualities and a proven track record in heating services. You'll bring:

• NVQ Level 3 in HVAC (or equivalent qualification)

• Core Gas Safety (CCN1) and SSCS Certificate (or equivalent)

• Gas Safe "Registered Person" status

• Level 3 Gas Audit qualification

• Extensive experience in heating systems from installation to commissioning

• Proven ability to lead, develop, and manage technical teams

• Strong understanding of CDM Regulations and gas safety procedures, including unsafe situations

• Excellent communication, organisational, and people management skills

Additional requirements

• A full UK driving licence (a company car or cash allowance is provided with the role)

• An enhanced DBS check is required (we will arrange this for you)

• Right to work in the UK

Benefits package

• Salary: £49,788.65 per year, with an annual salary review
• Performance Bonus: Based on individual and company-wide targets
• Flexible Working: We're happy to explore options if this is important to you
• Personal benefits fund: £500 annual allowance for benefits such as private medical insurance, dental treatment, critical illness cover, or gym membership
• Annual leave: 27 days per year, plus bank holidays, with an option to buy or sell up to 5 days
• Pension options: Choose from two pension schemes, with employer contributions of up to 10%
• Life Assurance
• Wellbeing Support - not just for you, but also for your partner, children, parents, and siblings. Plus, access to a free app with virtual GP services and mental health resources.
• Retail discounts: Save money on groceries, clothing, electronics, and more
• Family Leave - supporting colleagues with parental and dependant responsibilities, including maternity, paternity, adoption, parental, dependent care, and carers' leave.

At Bromford, we've been certified as a Great Place to Work, and we're proud of our inclusive, values-led culture.

Closing date: 19th August 2025
Please apply early, as we may close the vacancy early if we receive a high volume of applications.

If you have any questions or need assistance, please contact The Resourcing Team, at [e-mail].